Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to enhance website customization, especially on product pages, which improves the shopping experience and ensures consistency across listings. It supports a variety of field types like HTML and iFrames and is particularly useful for stores with large catalogs due to its bulk upload feature. The app is also noted for its reliable performance and exceptional customer support, with team members like Patrick and Kenny being praised for their responsive and effective assistance.
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Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!
Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!
Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done.
Amazing and fast support as well. Great customer experience.
I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised
If you'd like an extended trial of the app, please reach out to our support team.
Deceptive pricing is forbidden by Shopify's terms and not allowed. The plan you are referring to is labeled "Free for Development Stores". This is specific to stores that are built by Shopify Partners. Once those types of stores upgrade to paid plans in Shopify, they are asked to start paying for the app as well. Anyone can create a Partner account and free development store and many apps follow this same model to support the development ecosystem. You can learn more here https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores
Hopefully this info helps! We'd be grateful if you reconsidered your review in light of this information.
Not Good App Don't Try
Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.
Great communication, and thorough job. My representative was efficient and polite. Thanks guys!
I had an issue with uploading some information. I put a query out to the customs field team who responded straightaway with clear instructions.
All sorted and saved me hours in time. Really happy with the App and customer services
Buen servicio técnico y soporte par solventar dudas relacionadas con custom fields adecuados a tus necesidades.
The Custom Fields app is amazing! I needed a way to add tabs to break up product details and specs, and I looked at several other apps, but none of them had the simple widget interface like this does. This app’s widgets allowed me to add this functionality and more that was missing from my theme without needing to hire a developer. I had a small issue with one of the widgets not working exactly how I wanted it to, and the support team responded to me within an hour to resolve the issue. Great app and great support!