Reviews (161)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing website customization, especially on product pages, allowing for detailed, tailored descriptions and efficient detail management. Features like collapsible sections, a Chrome extension, conditional fields, and bulk uploading are highlighted, particularly useful for large catalogs. The app is praised for its reliable performance and responsive support team, which assists with installation, troubleshooting, and customization, enhancing user experience ...

December 18, 2024

Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done.

Amazing and fast support as well. Great customer experience.

Bombshell Sportswear
United States
Almost 4 years using the app
November 7, 2024

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is ...

RENEW International
United States
Almost 5 years using the app
September 16, 2024

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to ...

Trove Warehouse
United States
Over 7 years using the app
May 30, 2024

Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.

Progurt Australia
Australia
Over 1 year using the app
December 1, 2024

I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised

Alyaccessory
Türkiye
2 minutes using the app
Bonify replied December 3, 2024

If you'd like an extended trial of the app, please reach out to our support team.

Deceptive pricing is forbidden by Shopify's terms and not allowed. The plan you are ...

September 3, 2024

Not Good App Don't Try

QBAY
Sri Lanka
21 days using the app
October 26, 2023

Great communication, and thorough job. My representative was efficient and polite. Thanks guys!

Hand Nutrition
United States
About 4 years using the app
August 18, 2021

I had an issue with uploading some information. I put a query out to the customs field team who responded straightaway with clear instructions.
All sorted and saved me hours in time. Really happy with the App and customer services

Intellitec
United Kingdom
Almost 4 years using the app
September 7, 2022

We have used this app for a few years and it is awesome! Highly recommended. Support team is fast and friendly.

Redcat Racing
United States
Almost 3 years using the app
July 8, 2022

This app is a must have. I've been using it for the last few years. Even now with the Shopify metafields settings being in the admin, Custom Fields is so much handier to use and has so much more that it can do. It took a little time to get used to (I'm not a programmer). I've been able to do some more advanced things (in my eyes) with this app by looking at examples and spending time using it.

JLW Instruments (JLWForce.com)
United States
Almost 3 years using the app