Bonify Custom Fields , 150 reviews
This has been a very helpful tool for our store, especially since we carry perishable goods. This app works as advertised!
How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?
Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)
We use this app on a daily basis for our products metafields. The support team is very helpful too. Highly recommended.
We have used this app for a few years and it is awesome! Highly recommended. Support team is fast and friendly.
Really great app. Adds a whole load of extra functionality to the products on our shop. The options are limitless plus the support is excellent! Wish I had been using this app a while ago : )
Great app, I have been using this for 2+ years. Awesome service. Helped me out with something other app developers would have palmed me off to a developer for. Much appreciated.
Great App and Customer service.
I used this app to add custom fields to my product page, and it does exactly what I wanted it to do.
I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.
Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.
We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co
Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)
The guys at Bonify have been very helpful! Quick response and they helped me see what I needed to fix on my end to get the new Shopify metafields working.
Kenny And Patrick were extremely helpful and did their best to successfully answer any questions I had. Even if my questions were tough to decipher. Thanks again!