Reviews (110)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing Shopify site customization, particularly through features like tabs and collapsible sections on product pages. It allows for easy integration of media and detailed descriptions without developer skills. The app is noted for its reliability and performance, with customer support praised for being responsive and helpful in setup and troubleshooting. Merchants recommend it for its robust features and ease of use.

Edited November 1, 2018

Designed by programmers who are "modern" GUI designers. Orange colors, graphics are a bit oversize and clown-like, but it does everything it claims to do very well. As an old-school programmer, once you get past the graphics it is a more useful tool than the competitors. I like the ability to create a GUI to edit metafields. Works well for me, but tough to train end-users. All and all a good app that does what it claims.

CO2 Meter
United States
7 days using the app
November 8, 2023

segnalo che ho scaricato e disinstallato l'app e mi è arrivata notifica di pagamento mentre c'è scritto che la prova è gratuita per i primi 14 giorni

MESAUDA BEAUTY
Italy
6 days using the app
Bonify replied November 9, 2023

Looks like there's a bit of confusion here, but we're happy to help sort it out! A recurring payment was authorized today when you installed, but we don't have any pending charges for your store so it does not appear that you were charged or will be charged in the future. Regarding the trial, you had previously installed and had a trial which had expired so the trial was not offered again. Please reach out to us directly if you'd like any assistance. If for some reason you have a charge, we will refund it, just let us know. If you'd like a second trial, we can arrange that for you as well.

May 15, 2017

Easy to use, delivers what's expected, and very good customer support. I left an e-mail during business hours and they got back to me right away!

Dashing Diva Hq
United States
About 4 hours using the app
November 25, 2020

Excellent, does what it says and the support is efficient, friendly and effective. I have this installed on three different sites and no problems with it.

Golf Shop Hong Kong
Hong Kong SAR
About 4 hours using the app
January 11, 2021

So far so good. Does just what it says and support has been responsive. I will continue to use this app and update with any changes to this review. Thanks!

Dakota Stones
United States
3 days using the app
March 28, 2022

One of the worst implementations of an import/export app I have seen. I imported 47 records and got the message that there were no errors yet none of the records were changed. Support told me there was an error in my file... If that was the case then you would think the app would be smart enough to tell you that there was a problem instead of reporting no errors. Also, beware that this doesn't import titles or descriptions - very limiting in my opinion.

SayIt_From The Heart
United States
1 day using the app
Bonify replied March 29, 2022

We're genuinely sorry to hear about this experience. We understand that your time is valuable.

We're in the process of updating the app to account for recent changes to this functionality in Shopify, including validating defined fields and properly erroring during import if invalid data is encountered.

Regarding changing titles and descriptions, this app's focus is on metafields, so that is the only data that the app will change during import.

Our file format intentionally mirrors Shopify's import/export file format for flexibility. The rationale was that merchants would use our app to manage metafields and Shopify's import to manage other data points, like titles, descriptions, etc. Our export files include extra data beyond metafields to help provide context for updating metafields in a spreadsheet. It's understandably frustrating though, if your expectation was that the app would import any data it encountered in an import file.

June 29, 2016

AWESOME.

Thank you. Had to go through a half dozen other apps till I found one that worked!

Fitjoy
United States
4 minutes using the app
September 28, 2018

Excellent app that provides a good balance between being friendly for merchants whilst having many advanced features that can be explored by developers.

The Google Chrome extension is great and very easy-to-use. It's a huge plus over other metafields apps as you can make changes directly within the Shopify admin rather than being redirected to an app.

Support was also fantastic in responding to a feature request which they implemented immediately.

Hoola
United Kingdom
Less than a minute using the app
May 25, 2025

TaMiMi Projects
Qatar
1 minute using the app
November 8, 2023

Hokkaido Ski Club Shop
Japan
Over 1 year using the app
June 23, 2025

They bill you will your site is still in development. Not worth it to me!

My Store
United States
April 10, 2025

Avocado DEV
United States
December 1, 2024

I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised

Alyaccessory
Türkiye
2 minutes using the app
Bonify replied December 3, 2024

If you'd like an extended trial of the app, please reach out to our support team.

Deceptive pricing is forbidden by Shopify's terms and not allowed. The plan you are referring to is labeled "Free for Development Stores". This is specific to stores that are built by Shopify Partners. Once those types of stores upgrade to paid plans in Shopify, they are asked to start paying for the app as well. Anyone can create a Partner account and free development store and many apps follow this same model to support the development ecosystem. You can learn more here https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores

Hopefully this info helps! We'd be grateful if you reconsidered your review in light of this information.

June 13, 2022

Buen servicio técnico y soporte par solventar dudas relacionadas con custom fields adecuados a tus necesidades.

ALEYOLE JEWELRY
Spain
Over 2 years using the app
April 6, 2022

sucks, just wanted to add a custom field to collect customer info and it was impossible and their user interface is so confusing too

Crypto Shirts+
United States
13 minutes using the app
Bonify replied April 6, 2022

Sorry for the confusion! Collecting customer information is not a feature of this app. The app is only for storing or displaying additional data entered by store admins.

Searching the app store for a product customization app or a custom checkout app would probably yield a better fit for your needs. Good luck with your search! :)

Edited November 25, 2021

Great app. Customer service on the live chat 10/10. Actually couldn't have asked for more............

ledsalons
United Kingdom
4 days using the app
November 18, 2021

This app is a must-have! I am using the custom tabs and it has helped not only to display the information in a professional way but it is super easy to navigate! May I add the customer service is A+ and responds immediately!

Electric Fireplaces Central
United States
14 days using the app
October 10, 2021

I love this app. Exactly what we need to declutter our product pages. Also can't wait to try out additional features available.

CaBougieDo™
United States
16 days using the app
October 5, 2021

Amazing App and the Support Team if fast and Efficient and all the time trying to help. Totally recommended!

Cabaret
Uruguay
About 4 hours using the app
September 23, 2021

I've been using this app to build my Shopify eCommerce store. The app has been great for uploading additional product information. The documentation is good and customer service is fantastic!

ShelfHealth
United States
About 2 hours using the app
September 3, 2021

Exactly what I needed! I had to contact them for some help and they were very prompt and solved my issue.

Blue Kat Boutique
United States
1 day using the app
August 10, 2021

Before I had this app I downloaded another app for metafields input and it was just so limited. This app is so much better. It can be used for different scenarios that you will come across for your website. Additionally, the support team is awesome.

Myriad Origins
United States
3 days using the app
July 3, 2021

The Custom Fields app is amazing! I needed a way to add tabs to break up product details and specs, and I looked at several other apps, but none of them had the simple widget interface like this does. This app’s widgets allowed me to add this functionality and more that was missing from my theme without needing to hire a developer. I had a small issue with one of the widgets not working exactly how I wanted it to, and the support team responded to me within an hour to resolve the issue. Great app and great support!

Goldsmith & Complications
United States
About 2 months using the app
June 26, 2021

I have been using this for 6 months now and love the app. I am having issues with the size of the tab boxes though. They seem to be really slim and all the way to the right. Is there any way to make it wider? If you need more clarification, let me know. Thanks!

Protector Capital
United States
About 2 months using the app
Bonify replied June 26, 2021

Sorry to hear you're having some trouble. Sometimes a theme can override the intended design of tabs and some customization is needed to correct it. Shoot us a support ticket and the team will work with you to get it sorted out on Monday. :) From the Shopify admin click on Apps in the left sidebar then next to the Custom Fields app in the list, click Get Support and let us know the details of the issue.

Edited June 17, 2021

I recommend this app. We use it to add custom fields and dynamic content to our store. With this app we added delivery times, related products, shortened product names in breadcrumbs, added SEO descriptions to collections and blog, to blogposts we added recommendation widgets. Heck, we even send custom data to Google with using the custom fields created with this app.

Tukataka Learning Tower
United Kingdom
About 1 year using the app
May 19, 2021

I had an issues with getting my registration to work properly and they responded and fixed it within 24hours. Great service!

1584 Miniatures
Canada
2 days using the app
May 4, 2021

Great customer support and easy to use! The basic plan is apparently not enough for an online store, but the paid plan is good to go!

AmoreColors
United States
12 days using the app
April 13, 2021

Great app, easy to use and working perfectly. The support team is very helpful and professional. Not only did they help me with the set up, but they even helped clean up the mess that a previous app had left behind ! I wish all apps were this helpful. Thanks guys !

Mana Words
France
18 days using the app
April 4, 2021

stupid plugin. this app makes it so hard to remove, just make the remove button big and clear ok? not a good user experience

101lifecare
Hong Kong SAR
6 days using the app
Bonify replied April 4, 2021

Sorry for the inconvenience. We replied to your support ticket but the email address provided is invalid so our response did not get to you. Please open a ticket and let us know the best email to reach you at. We'll get this sorted out for you right away!

Shopify's system doesn't allow for apps to make changes to themes after uninstalling. This is particularly problematic for apps that use Shopify's metafields. Our app provides theme uninstall functionality, it just needs to be used before removing the app. It's not ideal, but that's our only option. Click the "disable this area" link in the theme section to undo changes the app makes. You can still utilize the uninstall functionality at this point, just reinstall the app, click the disable links, then uninstall the app again.

March 23, 2021

the app is great, but the support is even greater. every problem has been solved immediately. top. service thank you guys

z-systems
Switzerland
2 days using the app
February 26, 2021

The best metafield editor I've tested. Only downside - it's really slow and glitchy on files of 1000 lines or more, so I have to break down my imports into multiple go's. Other than that - it's super handy.

bayershops
Italy
24 days using the app
Bonify replied March 1, 2021

Thank you for your honest review!

We'll be reaching out to you directly to learn more about your issues with importing so that we can better understand any glitches you encountered and work towards addressing them.

Generally speaking, the speed of imports is severely throttled to work within Shopify's API limits for apps, making truly fast imports basically impossible without redundantly storing merchant data in our system, which we are very reluctant to do. There still may be ways to improve efficiency in the future, but we'll always have some substantial limiting factors to work around, unfortunately.

February 18, 2021

We found a lot of limitations with shopify's out of the box functionality for the product page we wanted so we have used custom fields to add lots more info to our product page. With this app you are basically able to build any product page (or any page) inclusion you could think of, and everything is still editable. Plus its easy to use and integrate and customer support is always quick to respond.

Dognetik
United Kingdom
About 1 year using the app
January 9, 2021

This app is really helpful, easy to use and their google chrome extension is really good which saved our time. The support team is also very helpful. They helped us to configure the app.

CentreStep
India
13 days using the app
January 6, 2021

Still testing it but so far good complete functionality. The support is team is very responsive, efficient and dedicated, amazing service!

Unto This Last
United Kingdom
1 day using the app
December 17, 2020

I recommend this application with confidence trust is the best application and support very fast and prompt, solve problems quickly

Guell Shoes
Romania
3 days using the app
October 13, 2020

This app is just simply great! There are so many endless uses for this app and the customer service is excellent.

HouseTie
United States
About 2 years using the app
October 7, 2020

Overall, a great app with stellar support. The Bulk Edit scenarios work but have some caveats you will want to be aware of. But it appears to meet our needs.

Fly Fish Food
United States
20 days using the app
September 23, 2020

I am setting up my store and at the time of writing this am going live pretty soon. I have a fulfilment email I have set up and wanted to include some of the product detail in this email. The problem was there was a lot of extra information which was unrelated to the particular product detail I wanted to include and would have made my fulfilment email twice as long and very cluttered. As you will know, on the Shopify product page you get a description box and everything has to go in this. So I needed a way to split up the information into different sections or fields. Custom Fields has worked very well for this.

One of the reasons I was attracted to Custom Fields was because of the automatic install. As I found out, not all themes are compatible though. My theme did not install automatically. Kenny in support was very quick to help and installed it for me. The support is normal office hours (not 24 hr) which I believe is a time zone in the USA.

Because it was a manual installation – it meant that if I created some fields in other sections to the one support installed, that there was a small amount of code – basically one line, that needed to be cut and paste into a liquid file – which is quite easy. It took me a while to get my head around what was going on and the files that were involved. Kenny was always helping me out so I got there. Kenny has told me that within a few weeks or so there is a new upgraded version coming out which will allow new installations to work whatever the theme.

Now (after setting up my new fields in Custom Fields) on the product page I have the original product description Shopify field, plus another 3 fields that I have generated with Custom Fields. Two of these are global, which means they apply the text fields I have set up to all my product pages simultaneously. Now when I set up a new product I can add a little info in the product description and the 2 global sections get added automatically - which saves me cutting and pasting the info in every time. Also it means that if I would like to change that information, I can do it in one place, and immediately it will update all of my product pages.

The 3rd field I have created is more specific to the type of product and describes the details for that type. This I would like to set up with fields for each different type – then when adding a new product on a product page I would link the specific field from the Custom Fields app and it will display all the details I already set up (– although I am limited to 10 fields in the free version).

I understand that this will be even quicker in the future upgrade - sometime in October 2020. My belief is that I could then have a field for each product type as before, but it could be set up to apply itself to all the product pages within a selected collection. That way every time I create a new product page, I would just have to assign the product into a collection and the appropriate custom field would display automatically on the page. I would not have to go into the Custom Field app and link up the product page to the field, it would just know this due to the product being in a certain collection and therefore be even more automated.

I am just using simple text fields here, and there are many other fields and other functionality available so I have only scratched the surface.

One thing to say on the free version is that there is a list-field that you can use and the help section gives you the impression you can use this to display bulled text lists. To let you know – this is not the case – you cannot create a bullet style list, but does allow drop down lists for selections or via radio buttons etc. If you have the next version up then you are able to create lists and more.

So yes this works very well for me, I am very pleased. It has given me the ability to split up information into specific sections. It has allowed a lot of automation and an easy way to change information that is displayed on multiple pages. The support has been very good and I am looking forward to the new upgrade. I am using the free version at this time and it gives me what I need for the moment with some added bonuses I have discovered.

I have looked briefly at some other similar apps and this does seem to be one of the best if not the best.

I think the Custom Fields people are helping Shopify users out with this free version offering some great functionality and then as in my case as I get my store going and hopefully be profitable, then I can look at how to improve my store. With Custom Fields it is already installed so I am likely to go for the upgrade. It's a win win.

Many thanks to the team for the app and offering the free version.

StarGiantCrystals
United Kingdom
15 days using the app
September 15, 2020

The Custom Fields Team was super responsive and helped trouble shoot our site to ensure everything was displaying correctly. All was resolved in less than 48 hours!

Drink Spa Girl Cocktails
United States
4 days using the app
September 14, 2020

This app works great for pages with complex design and gives you the ability to edit the contents easily.

fitspo-eu
Bulgaria
11 months using the app
August 18, 2020

Super helpful. Allows us to add a ton of custom features to our site. With just a moderate amount of html and liquid knowledge, you can do amazing stuff.

Amy Kuschel
United States
11 months using the app
August 10, 2020

5 Stars all the way. What a fantastic app. Im not much of a "techy" and support has been incredibly helpful with the very specific customizations i wanted to add. They guided me through manually installing some code to get a bullet list to appear below my add to cart. Then directed me to some detailed, easy to follow CSS guides to style the Bullets to match the rest of my site. I cannot imagine the possibilities available to someone with just a hint of coding experience. This app could easily remove the need for countless others. I HIGHLY recommend you try out Custom Fields

Alana Spa Equipment
Canada
About 1 month using the app
Edited July 31, 2020

Love this app - easy to use and very helpful. Still exploring all of the functions - there are many. Would recommend you use this especially if you converted from Magento.

GROOVYCANDIES
United States
10 days using the app
July 27, 2020

Custom fields are a necessity with Shopify and this app lets you handle them superbly. Its ability to import and export large amounts of data is fantastic. I don't know what I would have done without it.

Bloomspace
Australia
About 5 hours using the app
June 30, 2020

I am using Custom Fields for product options and variants and it works well. I will be using it again to create tabs for my product pages.

Organic Bamboo Bedding
United States
Over 2 years using the app
June 26, 2020

Fantastic support! What a great app. Simply love it. Thnks to Kenny I could customize all what I needed for my web to look just like I wanted.

Primas
Peru
Over 1 year using the app
June 10, 2020

Seriously - this app must be the best kept secret in the shopify apps store. Why didn't I know about this sooner?! This app is EXTREMELY powerful. The ability to add extra details to specific product pages, and in bulk... I think I'm in love.

Indoor Fitness Direct
United States
About 14 hours using the app
June 2, 2020

These Guys have the best support - Fast and clear, then even provided a small file as an example. I Highly recommend this App!

v2-semihandmade
United States
4 months using the app
May 6, 2020

I use the free version of this app on my small store and just having the additional text fields has made such a positive difference to the layout and my stores potential. I thought I only wanted to add one additional field but now that I have the option to add multiple, I find myself making new creative spaces every day.

MyModCon
United Kingdom
15 days using the app
April 7, 2020

We needed an app that would allow us to not only create custom fields but we needed them to be conditional. This app is exactly what we needed! When it came to questions we had for further needs, we reached out to them for an answer and they got back to us right away and recommended several means to get the job done we were looking for. We are very impressed and so happy we found this app! We highly recommend this app for anyone looking for custom fields! You won't be disappointed...and if you need help, this developer actually responds!

For Fund Sake
United States
2 days using the app
November 25, 2019

Great tool to use especially when more attributes are needed on product fields. Makes work efficient and relieves developers to work on other things

Trivoshop
United States
1 day using the app
September 27, 2019

Hands down the best app for adding custom fields for any type of data. The support is fantastic and they have another app called Mr. Arigato for automation.

Don't hesitate, if you need custom fields for any reason, give them the first chance. I have worked with many apps over the years and they have all the features with the support needed to get the most out of it.

TRUVAL
United States
6 months using the app
August 18, 2019

_____________________________________________________________________________________

Just perfect. the app do what it promises. i recommend highly.
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Esoumit
Algeria
3 days using the app
August 3, 2019

The team at Linelink Online https://www.linelink.com.au use this app for some back end data work. It's quite useful and is also very flexible and scalable to suit your needs. Certainly recommend it and support is good so far as well.

Linelink Online
Australia
16 days using the app
Bonify replied August 5, 2019

Thanks for the review! We're glad to hear things are working out well. We truly appreciate your business. :)

July 30, 2019

Dang!!! Powerful stuff .Although I've only used it for a several days I think it's fantastic. Hope to really make use of it with our store design being able to store & display more information . I have not contacted customer service yet(had no issues) so i can't comment on their level of service.

Mailers Direct™
United States
2 days using the app
Bonify replied July 30, 2019

Thanks for the review! The level of service is just as fantastic as the app. :) We're here if you need anything, just let us know!

May 31, 2019

perfect!
Love it so much.
Many custom Settings are implemented
It saves me a lot of time
Easy to operate and easy to master

GlacialPure
China
15 days using the app
December 7, 2018

Needed some help getting the app to work with our site and John quickly fixed it all. An excellent app with great support...highly recommended!

Wortley Group Studio
Australia
8 days using the app
November 30, 2018

I wanted my product pages to have the same look and feel. I required some custom fields below the description area which I could easily populate as admin. The result being a similar experience for the user in the design but with different data added by admin. I tried a number of apps first before stumbling on this one. As I'm not familiar with building e-commerce sites or shopify it's been a steep learning curve.

The support is amazing! Quick to respond - pitched at your level - and genuinely wanting you to get what you want.

Driving Innovation
United Kingdom
15 days using the app
November 20, 2018

Excellent app! Easy to use with fast customer service. I had a question and it was answered very quickly and professionally.

shop.parkerbattery
United States
15 days using the app
September 12, 2018

Excellent customer service! You can count on receiving quick and helpful support from their team from the onset.

littleBits
United States
About 1 hour using the app