Reviews (158)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance website customization, especially on product pages, which improves the shopping experience and ensures consistency across listings. It supports a variety of field types like HTML and iFrames and is particularly useful for stores with large catalogs due to its bulk upload feature. The app is also noted for its reliable performance and exceptional customer support, with team members like Patrick and Kenny being praised for their responsive and effective assistance.

December 2, 2021

Great app and customer service were helpful. Just don't delete the theme that is used for the image storage!

Sun Bum
United States
Almost 6 years using the app
June 8, 2022

This app did exactly what I needed it to do: create text accordions with unlimited sections and heavy formatting, and place them below the products on collection pages. Their customer/tech support is really good too: quick to respond, courteous, professional and knowledgeable. ID'd and fixed a formatting issue that came up after I changed themes, that was caused not by the app but by the theme overriding the app's formatting. I have a suggestion for a future widget: a column carousel that allows for unlimited columns, with a picture, heading, text and button section for each column.

Support Protocols
United States
3 months using the app
Edited February 2, 2021

I used this app to put videos about my pieces in each product page. I’m thrilled! I love the look, that the user stays on my site (as opposed to being directed to YouTube) and I get to add a personal touch to the shopping experience.

Sophia Forero Designs
United States
3 months using the app
January 29, 2021

Amazing App with great Support. Keeps improving rapidly as well! My issue was fixed within a day. 100% Recommend.

dutchflowerbulbs.com
United States
3 months using the app
December 11, 2019

Great app! It was able to take my existing metafields (created with an app that became non-functioning) and use them to build identical metafields with identical formats for new products I was adding to my website. The "before" products and "after" products appear identical. Customer service was very responsive and quickly helped me get on track with the conversion process. Thank you!

CaraCaru
United States
2 months using the app
January 7, 2021

Custom Fields is a good solution if you work with Metafields and many products which you often dublicate. I would love if the Google Custom Fields App would be add directly to the Shopify Product Grid but this is most certainly not possible.

brandesautographs.com
Switzerland
2 months using the app
Edited November 1, 2018

Designed by programmers who are "modern" GUI designers. Orange colors, graphics are a bit oversize and clown-like, but it does everything it claims to do very well. As an old-school programmer, once you get past the graphics it is a more useful tool than the competitors. I like the ability to create a GUI to edit metafields. Works well for me, but tough to train end-users. All and all a good app that does what it claims.

CO2 Meter
United States
Over 4 years using the app
May 31, 2021

We are launching a brand new website and so many of its amazing features are thanks to the Custom Fields app. We even needed help getting a few things ready on certain pages and their support team was quick and efficient. They were able to go into our website and set things up for us. They were prompt, attentive, and got the job done. Thanks!

Dance ED Tips
United States
2 months using the app
August 14, 2020

Everything seems fine so far. Also the support answered very fast and in depth, clearly someone knowledgeable answering the support requests.

Famme
Denmark
2 months using the app
December 17, 2020

I recommend this application with confidence trust is the best application and support very fast and prompt, solve problems quickly

Guell Shoes
Romania
About 2 months using the app