Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add and organize extra product information, especially beneficial for stores with large inventories. It's praised for its performance, user-friendliness, and efficient support team. The Chrome extension is noted for its convenience, and the app's adaptability and scalability are commended. While the free version is functional, some merchants recommend upgrading for more advanced features. An anticipated upgrade, offering more automation and theme compatibility, is eagerly awaited by merchants.

January 19, 2021

Just started to use this app but can't fault the support so far, quick to respond and ensure they were installed in the right location.

Junior Bambinos
United Kingdom
About 1 month using the app
December 1, 2021

Great App and great Customer Support which helps with individual needs too. Would recommend this app.

Lekto Woodfuels Ltd
United Kingdom
About 1 month using the app
March 24, 2020

This app is a game changer. It's such a miss on Shopify's part that they don't support custom fields. So, John C and his team at Bonify have written an amazing app that lets store builders create all the custom fields they need. Thank you so much!!

David

Celebrity Owned
United States
About 1 month using the app
June 27, 2016

Custom Fields Is a very nice addition to shopify, you can add excellent data to various parts of your shop and convert it to customers
Must Have !!!

Doragon
Greece
About 1 month using the app
October 5, 2021

Amazing App and the Support Team if fast and Efficient and all the time trying to help. Totally recommended!

Cabaret
Uruguay
29 days using the app
June 3, 2021

This was exactly what I was searching for! My current theme wouldn't allow for tabs and customization like I wanted and this solved the problem. Easy to use and great support too!

Douglas Lynn
United States
27 days using the app
May 4, 2021

Great customer support and easy to use! The basic plan is apparently not enough for an online store, but the paid plan is good to go!

AmoreColors
United States
27 days using the app
July 19, 2022

I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.

VERGE
New Zealand
About 2 years using the app
Bonify replied July 20, 2022

Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.

We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co

Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)

December 20, 2022

How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?

Vintage rare usa
United States
About 2 years using the app
Bonify replied December 21, 2022

Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)

July 14, 2016

User-friendly, and quick responses from support for any questions

Crossfit Ecomm Test
United States
23 days using the app