Reviews (58)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect additional customer details during checkout, useful for custom products or special instructions. It supports custom fields on registration forms and cart pages, with conditional attributes for specific scenarios. The interface is user-friendly and integrates well with various themes. Merchants also commend the responsive customer support team for their customization assistance, enhancing user satisfaction and trust.

May 17, 2024

Sometimes the app works and sometimes it doesn't, there's no rhyme or reason to why and when it will happen. I have had customers not be able to checkout because even though they enter info in a required field, it still won't let them go any farther. Also, conditional attributes sometimes work and sometimes don't. Very frustrating and terrible customer service.

Team Create My Store
United States
5 months using the app
March 30, 2017

Please keep this Free you guys are helping lots of people Thank you

Ziegal
United Kingdom
Over 4 years using the app
Edited August 1, 2021

Love this app - Could not do Without! Thank you very much to Rachel and Matt for helping me set it up

Princesslola
South Africa
About 4 years using the app
Edited January 3, 2019

Support is fast and fantastic helped me with my issue quickly
Thanks for the great integration with my site

The Express Liquidation Store
United States
Over 2 years using the app
August 20, 2018

Gives us the additional form fields we need. Works great! Excellent customer service! Only downside is the inflexibility of the form. If you change the fields, you loose the content of the old fields.

Noobie Box
United States
Over 1 year using the app
June 18, 2018

very helpful & quick to reply - great app- try them out

Holy Shirt
United States
6 months using the app
Edited November 14, 2017

Updated Review: We are very impressed with Secomapp. We asked if we could get a new feature added to their Customer Attribute app and they delivered. We had applause in the room when we tested out the new attribute. The are very capable in what they do.

Older review:
Being able to add custom fields and have that info added to the customer order info is great!

Firstresponsemedia
United States
5 months using the app
March 1, 2018

Thank you for your support to customize this app for us

Solotech Cdf
Canada
5 months using the app
June 25, 2019

Would be nice to import attributes and the customer tagger had a few bugs. Also some of the fields won't sort and the dashboard resets to 5 lines. Would be great to save a preferred view so you don't have to reset filters repeatedly.

Dutch Bros Parts & Equipment
United States
4 months using the app
Smartify Apps replied July 14, 2019

We appreciate your feedback. Our developer is working on your issue and will inform immediately you when it's done, if you have any other issue, please reach us via email support@secomapp.com

Edited September 23, 2020

Great app! Easy to use! I used it to create custom fields on my account page and my cart page, it was great! I would highly recommend this app!

Loved Remembered
Canada
3 months using the app