Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add custom fields to their store, aiding in collecting additional customer information. It's praised for its user-friendly interface, reliability, and versatility in tasks like tracking fundraising orders. The customer service is commended for its responsiveness and willingness to create features for specific requests. Despite being free, some merchants expressed willingness to pay for its high performance. Many consider it a must-have, suggesting it should be a default feature.

March 30, 2017

Please keep this Free you guys are helping lots of people Thank you

United Kingdom
Over 4 years using the app
Edited August 1, 2021

Love this app - Could not do Without! Thank you very much to Rachel and Matt for helping me set it up

South Africa
About 4 years using the app
Edited October 22, 2018

The app was a great addition to my store - I need parents to be able to answer a few questions when they purchase products online. I quickly realized that I only wanted to ask questions for certain products, and Secomapp CREATED A FEATURE to accommodate my request! Their customer service was timely, professional, and (what?!) totally custom! I've never has such a pleasant, and surprisingly awesome, experience with any customer service. Thank you, Theirry, at Secomapp for your help and creativity.

Update Oct 2018 - I updated my shop to the Artisan theme, and Theirry at Secomapp added support for this theme so I could continue using the app. Awesome customer service, once again!

United States
About 4 years using the app
February 12, 2019

Great app really helped with the custom cart issues we were experiencing as a flower shop needing card messages etc.

Blossom Floral Design
Almost 2 years using the app
June 21, 2019

They have the best customer service. They always replay fast and help me customize the app for my business needs. Great app

Things Engraved Business
Over 1 year using the app
May 16, 2017

great app. will be using it for my store.

United States
Almost 4 years using the app
May 19, 2017

This is great! I think you already know why it's great... This feature should come with Shopify's standard service.

Trust Quality
United States
Over 3 years using the app
April 5, 2017

nice so far. will update. Too aggressive asking for reviews

United States
Over 3 years using the app
June 7, 2017

Nice app. Thanks for all that you guys do.

United States
Over 3 years using the app
July 8, 2017

This app gave me the ability to know my customers better.
No other app i found nor Shopify helped me as much as this app did.
I highly recommend it.

About 3 years using the app