Appikon ‑ Back In Stock , 1,942 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to notify customers about restocked items, aiding in sales recovery. It integrates well with Shopify, offers customization, and is known for its reliable performance and user-friendly interface. The support team is praised for their excellent customer service and quick issue resolution. Merchants also value additional features like Facebook restock notifications and customer interest analytics. It's seen as a beneficial tool for increasing revenue, particularly for stores with frequently restocked limited SKUs.
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This app is very straightforward and simple to use, customize, and stay on top of. No gotchas! Easy to export your contacts to combine with other lists as needed. Highly recommend!
Customer Support was great, we downloaded the app and had notifications integrated with our custom theme and set up within minutes!
I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.
I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!
Hi Tytti,
Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.
-RT
I used this app to give my customers a chance to be notified of new arrivals. Great customer service
I haven't had a chance to use the APP yet (website isn't LIVE yet) but so far the customer service is super helpful and fast! They were able to get the app working on my website within minutes :)
Satendra (at customer service) was great at identifying right away what I needed and got the problem fixed for me. Thank you for putting the time and effort to help me!
Great knowledge of the product and willing to help with many questions.
I really like the app with all the features that would provide a great experience for our customers
We have tried out multiple back-in-stock applications and this one is the best one. Customer support has been really great too! They answer your questions in under 3 minutes which has been awesome!
The domain verification does not work. I've confirmed with Shopify that everything has been set up properly (they confirmed) and the app developer keeps telling me that I did it wrong (or something along those lines). Basically 1 day to get a response from them, and the response is usually pointless and reiterating the situation.
This app was super easy to install. Our store theme was not listed but a quick chat with app support got us up and running right away. Branding the pop up was also easy. We are working on the email and SMS templates so we are ready to send out notifications as soon as our products are back in stock. So far we are very satisifed and our team loves that we now have this feature on our store for our customers.