Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

October 10, 2024

Awesome app and even better customer service! App functions exactly as expected. They even helped me set up functionality on a custom theme and everything!

KENTWOOL
United States
Almost 5 years using the app
September 27, 2024

We genuinely find this app amazing. Unfortunately we have supply issues with some of our most popular products so allowing people to join a waitlist is indispensable.

It works really, really well. Information on signups is easily accessible. The setup is straightforward. The customer service is super fast.

The one feature I didn't realise it had, but now do and have activated it is that if you get say 100 units of a product back in stock, you can email the first 100 signups for that specific variant (or all variants) rather than all signups and risk annoying those that don't get to buy in time.

It really is a great feature to add to your site, gives you huge sales bumps, keeps your fans happy and generates a bit of hype too (though we are not striving to be a big-drop business)

Highly recommend if you ever run out of stock.

Oui Chef
Ireland
4 months using the app
August 21, 2024

Best customer service and support. Theme integration was broken because I updated my theme version to the latest version. Chat with them via dashboard and it was solved within minutes without me doing anything :) Keep doing a good job

askalabel
Indonesia
Almost 5 years using the app
September 9, 2024

TERRIBLE EXPERIENCE - DO NOT RECOMMEND. This app malfunctions constantly. During two key product launches for my ecom site, this app malfunctioned, negatively impacted on my launch and causeING myself and my team immense stress. On launch night 1, the automated "notification" button stopped working, when we added products for the launch into stock. So at launch time, the wait list that we had built up and promoted for weeks to be notified and launch and get early access, was not notified. After trying to figure this out for 30 mins, I eventually had to give up and manually export the wait list data to separate SMS and EDM platforms and contact these wait list people individually myself. Because of this, I lost faith in keeping the "automate notifications" button ticked on the app, so I turned it off, prepared to manually play out the same process for future launches. Come to launch 2, this time, the app would not allow me to export ANY data. The "export CSV" function was not working. So not only could I not automatically notify the wait list, I now also couldn't manually notify the wait list. Both times, customer service told me they would "pass this on to the developer" as priority, I got no timeline, no urgency, and never any response or resolution. Thank god I didn't wait around for their help team to fix the problems on these launch nights - because they never did. I had to download a Google chrome plug in and manually scrape MY data off the app. Terrible functionality. Terrible service. Unreliable. Incredibly frustrating for businesses who rely on wait lists and spend a lot of time and money into building this lists, only for this app to ruin your entire marketing and launch strategy, not once, but twice. I have now deleted the app as my business and livelihood rely on a wait list strategy.

Prene
Australia
Almost 4 years using the app
October 2, 2024

Good experience, easy to use and the support team replies fast with accurate information.

Gas City Vapes
Canada
Over 4 years using the app
October 26, 2024

Well, they certainly went above and beyond to make this integrate into my store! Abuzar spent a long time (hours..) troubleshooting, and finally got us to be able to send the Back in Stock emails with our design template in Klaviyo - so it looks in synch with all the othe emails our customer gets. Very happy with the end result!

Wms&Co.
United States
4 days using the app
August 19, 2024

Very useful for a business offering the service of notifying clients once an item is back in stock!

Art Academy Direct
Malta
Over 3 years using the app
October 10, 2024

Great, Easy App and Fast support.. Highly recommended!

Gtworld.de
Germany
2 months using the app
October 10, 2024

Quick support

Hidden Hills
Netherlands
Over 2 years using the app
August 12, 2024

Been using this app for years on multiple stores. Simple yet powerful. Great analytics, customer support when encountering any setup issues.

Recommended!

Yota Force
United States
3 days using the app