Reviews (2,005)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.
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The app does exactly as advertised, and the support is very helpful when needed.
This is perfect! I recommend it.
Great app. Easy to use and install. The setup was seamless with no need to alter coding and minimal settings. Works exactly as intended. Support was also very responsive to an issue we had.
Thanks for the great ratings. Let us know for any technical or service support needed anytime.
So far this app preforms very well, and the support has been great. We are now receiving orders driven by the stock alerts. A big thumbs up for saving us time and work to get these sales in the door.
Integration was easy great customer support I look forward to seeing what this app will accomplish .
The app has some limitations. If the product is in stock at any location, even a non-shipping one, the email collection button will not appear. Great customer service though.
As soon as I downloaded this app, the customer service team were live on chat with me and made sure that the app was properly intergrated. Super awesome guys!!!
Terrible app. Glitches and spamming customers on a mass scale. Customer service terrible when something goes wrong. Same issue twice with hundreds of spam notifications going out to people. Customers receiving 20 notifications for the same product at the same time even after they had bought it. The first time this happened it wiped out my notification allowance which I had to push to be reset. I was then told they had solved the issue only for the same thing to happen 2 weeks later. Has lost me customers who feel the brand is constantly spamming them. Nothing has been done to resolve the issue, and the customer team are terrible saying the issue didn't exist when I can see in the app sent items that they have sent out multiply notifications to customers at the same time for the same product. One customer received nearly 100 email notifications! I have now deleted the app and am looking for another provider as I can't deal with the level of customer complaints I am receiving from customers who asked to be notified, which is ruining my own brand standing with customers. Avoid this app.
It's a most feature-rich back in stock app out there. They have features which are not available on any other apps and their pricing is very competitive.
Thanks for sharing your feedback. Back in stock team is always here to assist you for any difficulty. Let us know for any support
Fantastic live customer service, great step by step introduction. Immediate response on live chat and totally solutions driven. Really happy with this level of customer service.
Works as it should and fast support in the middle of the night. Great way to not lose customers to sold out products