Appikon ‑ Back In Stock , 1,950 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective restock notification system, aiding in recovering lost sales and inventory management. It integrates well with Shopify stores and offers a user-friendly interface. Merchants appreciate the Facebook restock notifications and reliable performance. The support team is praised for their excellent customer service and quick responses. Features like customization options, analytics, and back-in-stock notifications via email or SMS are also highly regarded.
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Overall this app is pretty good. I like the functionality of the sign-up form and how easy it was to customize it and add it to my Shopify site. The customer-facing signup form seems to be working great, but there are some problems with back-end usability for the shop owner. For instance, on the "Products" page, I can't tell what is happening when I click the "Send Notifications" button. Is the app automatically notifying everyone who has signed up for a notification (which on my site happens to be for lots of different products)? That would be ridiculous and ineffective - I need to have control over who the app is notifying; not all products are back in stock at the same time. I don't think that's what's happening, because when I go to "Customer Notification > Sent" it appears empty. It appears that no notifications have been sent. So I have been individually notifying people who have signed up via their email or text number when appropriate, without going through the app. Which is ok, but just seems clunky. It leaves me wondering what the "Send Notifications" button is actually for. The app just doesn't inspire a whole lot of confidence that everything is working correctly.
Thanks for your feedback. Our customer support team will reach out to you and will help you figure things out. I apologize for the inconvenience.
I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.
Great so far, really good customer support - responsive and easy to deal with. Seems to be something customers are using and like the SMS and FB Messenger integration too
Hasti was so helpful at helping my connect my current theme and making sure I had everything up and running for the current remodel of my website!
The theme I was using in shopify did not initially work with this app. But the guys from Appikon were straight onto it when I contacted them and it was all fixed very quickly. Great service!!!!
Thank you for your great rating! We are glad that you had a positive experience with the Appikon team and that we were able to quickly address your issue. We truly appreciate your feedback.
We have just downloaded Back In Stock - By Appikon and so far it looks great. Installation and set-up has been seamless so far and looks great on the website.
Amazing customer support, even late at night :) Thank you so much, I greatly recommending this app. Well done guys ! :) Renata x
Great support! My pop up doesn't work but they were very responsive and found a solution to my problem.
This app has the most functionality out of any of it's kind. The support is also freaky fast, with the added tech support for any integrations to fix the mistakes I made!
A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.