SC Customer Tagging

SC Customer Tagging

Reviews (74)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 24, 2024

Adna was of great help

Bliss™
Netherlands
34 minutes using the app
November 27, 2023

Easy to use interface, and lightning-fast support!

CSEP Store
Canada
Over 5 years using the app
Shop Circle replied December 4, 2023

Thanks for your fantastic review and 5-star rating! We're thrilled to hear that you appreciate the ease of use and our speedy support. These are things we continually strive for at Shop Circle. Your positive feedback motivates us to maintain our efforts and continue to provide excellent service. If you ever have any further insights or suggestions, we'd love to hear from you.

Thank you,
The Shop Circle Team

September 11, 2018

Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed.

They also have fantastic customer support!

Empire Skate
New Zealand
Over 6 years using the app
Shop Circle replied December 12, 2023

Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team.

Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating!

Best regards,
The Shop Circle Team

October 28, 2019

This app is great, really easy to use, and helps with our marketing by making segmentation a breeze in Klaviyo. As always the team at Union Works are super helpful and quick to respond to any questions I've had.

Empire Skate Australia
Australia
Over 6 years using the app
Shop Circle replied October 28, 2019

Thanks for the great review Matt, glad you're making good use of the app!

July 31, 2018

Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!

Buda Juice
United States
About 6 years using the app
Shop Circle replied December 12, 2023

Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions.

We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services.

Thanks again,
The Shop Circle Team

June 8, 2021

​Great app! Great customer support! Very easy to use. This app helps us tagging new customers and handle a subscription system. Highly recommended :)

Phalada Pure & Sure
India
Over 4 years using the app
Shop Circle replied June 8, 2021

Thanks for the great review Arpa, glad we were able to advise on your workflow set-up.

January 2, 2023

Extremely robust and useful app. Saved us tons of time. And an excellent customer support team which has been HUGE!

VINYL MOON
United States
Over 4 years using the app
Shop Circle replied January 2, 2023

Wow, thank you so much for your valuable feedback! We appreciate you finding our support team and our app so useful for your Shopify store and we are more than happy to help you 24/7 🤩.
All the best,
Customer Success Team I Shop Circle

October 24, 2023

Very helpful app and quick responsive support.

PlanBee
United Kingdom
Over 3 years using the app
Shop Circle replied December 4, 2023

Hi there,

We're overjoyed to hear you found our app to be useful and our support team accommodating. Your kind words made our day! Feedback like yours sparks joy, and helps us continue to provide the quality app and fast response times we strive for.

We're here any time if you need any further assistance. Thank you for taking the time to rate us and for your wonderful review.

Best regards,
The Shop Circle Team

August 28, 2019

Communication with Sam at Customer Tagger has been exceptional. During our trial period Sam was very helpful in resolving a solution that saved us lots of time and on-boarded our product tags efficiently. Highly impressed with these guys and if the App works as well as their customer service, this will be a well valued App. Thanks Sam you guys rock!

SavonServices
United States
Over 3 years using the app
Shop Circle replied December 8, 2023

We truly appreciate your fantastic review and 5-star rating! It's heartening to hear that Sam provided you with exceptional customer support during your trial period. Our team always strives to help our customers as efficiently as possible, and it's wonderful to know we were able to save you lots of time and simplify the tagging process.

Your kind words mean a lot to us and only confirm the importance we place on customer service as part of the experience of using our app. We are confident that the overall performance of the app will live up to your expectations, just like our team did.

Remember, we're just a message away if you need any further assistance. Once again, thank you for the trust in Shop Circle. Your feedback and satisfaction is what motivates us to work harder every day.

Best Regards,
The Shop Circle Team

October 14, 2019

Great app. Very easy to use. Steve is very helpful. Just a bit unhappy with how expensive their backdate operation costs, especially for large stores like ours.

Headphone Zone
India
About 3 years using the app
Shop Circle replied October 14, 2019

Thanks for the great review, it is much appreciated... Unfortunately, backdating in both our Order Tagger and Customer Tagger apps is something that requires a large amount of time and server resource to deliver, which is unfortunately why we need to charge extra for the service. We've tried to keep the pricing as low as possible to cover the increased resources that these tasks consume. Please let us know if you need to backdate your rules and we'll see what we can do. Thanks again for the review!!