Overall rating Based on 21 reviews
Empire Skate Australia
This app is great, really easy to use, and helps with our marketing by making segmentation a breeze in Klaviyo. As always the team at Union Works are super helpful and quick to respond to any questions I've had.
Thanks for the great review Matt, glad you're making good use of the app!
The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!
Thanks for the great review Marlon, glad we were able to help customise this to your requirements!
App working perfectly for my needs. Backdating job also carried out swiftly and with regular updates from their customer service team. Would recommend.
Thanks for the great review Thomas and thanks for your patience whilst the backdating process took place!
Great app. Very easy to use. Steve is very helpful. Just a bit unhappy with how expensive their backdate operation costs, especially for large stores like ours.
Thanks for the great review, it is much appreciated... Unfortunately, backdating in both our Order Tagger and Customer Tagger apps is something that requires a large amount of time and server resource to deliver, which is unfortunately why we need to charge extra for the service. We've tried to keep the pricing as low as possible to cover the increased resources that these tasks consume. Please let us know if you need to backdate your rules and we'll see what we can do. Thanks again for the review!!
First of all, excellent customer service. Speedy responses, super helpful.
The app itself is brilliant. We really needed a way to tag customers so we could sort them better. Now, we can better target our customers based on their tags. Thank you!
Thanks for the great review Chaya! Glad we could help!
Communication with Sam at Customer Tagger has been exceptional. During our trial period Sam was very helpful in resolving a solution that saved us lots of time and on-boarded our product tags efficiently. Highly impressed with these guys and if the App works as well as their customer service, this will be a well valued App. Thanks Sam you guys rock!
I needed all customers who made purchases over a certain amount to be automatically tagged, and this app does the trick! I just set up the criteria I needed and it's been running smoothly in the background ever since!
Just installed this app a few days ago, had a few issues due to the size of my SKU count and the number of collections but Sam and the Union Pixel team were very helpful and accommodating! App works great and its even better now that they can help retroactively tag past orders. This is one of the most important apps you'll need if you want to easily start segmenting your customers in various different groups. Highly recommend!
True Grit Texture Supply
Customer Tagger is a great App. Very easy to use with no unnecessary complexities. There's a tonne of preset rules to apply and the customer service should you have a question is outstanding.
I was trying to figure out how to tag and sort my customers by the vendors that they purchased. This app did the trick and I was able to do just that - tag customers with the [vendor]s the purchased and the target this customers with relevant marketing!
The team the Union Works went way beyond to make sure that I got what I needed and understood how to use their app.