SC Customer Tagging

SC Customer Tagging

Reviews (74)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 12, 2021

Great App! Very helpful when you need to segment customers in ways Shopify or your CRM cannot easily do.

IQBAR
United States
Almost 2 years using the app
Shop Circle replied July 12, 2021

Thanks for the great review Jessica! Glad to hear that the app is helping you with your marketing.

June 12, 2018

Great app to differentiate cohorts and different type of customers based on what they buy. Team very helpful and responsive for any doubt or problem.

L Company
United States
Over 1 year using the app
Shop Circle replied December 12, 2023

Thank you for taking the time to share your experience with us! We're thrilled to hear that our app is effectively helping you to differentiate between customer cohorts. Our team is always eager to assist and it's wonderful to hear that their responsiveness has lived up to your expectations.

Your positive feedback motivates us to continue improving our services to better meet our users' needs. Please do not hesitate to reach out if you have any further questions, doubts, or suggestions. Your input makes all the difference.

Warm regards,
The Shop Circle Team

July 6, 2021

This is a fantastic app with extensive tagging functionalities that are extremely useful for a whole host of things. We utilize the backdating function which allows us to tag previous customers and form highly customized segments. I would strongly recommend this app for anyone looking for a full-featured tagging app - it is fantastic! Some feedback to the developer is I wish there was a higher-priced monthly plan that included an unlimited number of backdating jobs. It starts to become very costly when you are a high-volume store.

PetMax
Canada
Over 1 year using the app
Shop Circle replied July 6, 2021

Hey Bryan, thanks for this super review. We're pleased to hear how useful the backdating functionality is proving to be for you. Thanks also for your feedback on pricing, this will definitely be taken into consideration.

September 29, 2020

Definitely the most comprehensive app for this type of functionality. I needed to apply and remove tags on a timer as well as other triggers besides ordering. This was the only one that could do it. I had a few teething problems get it going but the Customer Service is top notch and they looked into it for me, seems the problems is with Shopify's web-hooks and I'm satisfied that is correct. Definitely the app to install if you need to auto tag customers.

COMODITI
Australia
Over 1 year using the app
Shop Circle replied September 29, 2020

Thanks for the great review Ally! I'm glad the app is helping you to identify and segment your customers.

September 2, 2020

The app is very easy and straightforward to do. We had some questions about bulk uploads and their customer support, Sam, was super useful and even did a couple for us to show me how to do it. Fast and efficient, and for the backdating the prices were reasonable compared to what competitors were asking. Would definitely recommend!

Aztec Diamond Equestrian (UK) Limited
United Kingdom
Over 1 year using the app
Shop Circle replied September 15, 2020

Thanks for your great review! We're pleased to see Customer Tagger is helping you to segment customers based on SKU codes.

September 2, 2020

Excellent and useful app. Lots of options and features. Plus amazingly helpful customer support who helped me setup a few different auto tags

Black Chicken Remedies
Australia
Over 1 year using the app
Shop Circle replied September 15, 2020

Thanks for the great review! It's great to see that Customer Tagger can help you to segment your customers based on the UTM tracking links that they convert from.

Edited March 25, 2020

This app is super easy to use and set up. I have both Customer Tagger and Order Tagger set up. Sam was very helpful and patient when answering all my questions.

With these app, I was able to save hours out of my week by automating my process.

Bloom Farms CBD
United States
Over 1 year using the app
Shop Circle replied March 27, 2020

Thanks for a great review! We're pleased to see Customer Tagger being used to apply customer tags based on the discount code they checkout with!

Edited August 16, 2020

This app has been amazing at helping us understand our customer buying patterns and LTV by segment! Also, their support team is really helpful in answering any questions that pop-up while setting up the app. Highly recommend.

Sweet & Spark
United States
Over 1 year using the app
Shop Circle replied August 17, 2020

Thanks for the great review Jillian, glad to hear that Customer Tagger is helping you to Segment and market to your Customers.

October 4, 2018

Being able to retroactively tag customers with past orders is valuable beyond words. Saves countless hours, and extremely easy to use. Not to mention the EXTREMELY helpful staff. A hidden gem among Shopify Apps.

PERFORMIX
United States
Over 1 year using the app
Shop Circle replied December 12, 2023

Hi there,

Wow! We're overjoyed to hear your kind words and we're thrilled that you appreciate the features of our app, especially the retroactive tagging. It's fantastic that it has saved you ample time and made tasks smoother.

Your compliments towards our staff truly warm our hearts, and it strengthens our commitment to provide excellent service. It's reviews like yours that make our job immensely gratifying.

Your glowing review together with the perfect star rating means a lot to us. Thanks for labeling us a "hidden gem". If there's anything else you need or any other feedback you have, please don't hesitate to share!

Best wishes,
The Shop Circle team

October 2, 2019

First of all, excellent customer service. Speedy responses, super helpful.
The app itself is brilliant. We really needed a way to tag customers so we could sort them better. Now, we can better target our customers based on their tags. Thank you!

PROJECT 6
United States
12 months using the app
Shop Circle replied October 2, 2019

Thanks for the great review Chaya! Glad we could help!