Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 27, 2021

Had good support, and appears to be working as it should, having just launched the new tag yesterday. Would recommend

BargainFox.com
United Kingdom
9 days using the app
Shop Circle replied May 27, 2021

Thanks for the great review Kezia, glad we were able to help advise on a tagging strategy for new customers on your subscription service.

January 14, 2021

This app works exactly as described, was easy to set up and the support has been extremely responsive (I had questions about some possible customizations). Thanks for making this app such a smooth experience!

Sage Garden
Canada
8 days using the app
Shop Circle replied January 15, 2021

Thanks for your review! Great to hear Customer Tagger is helping you with your customer segmentation :)

October 12, 2020

These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

Primal Muscle
United States
7 days using the app
Shop Circle replied October 13, 2020

Thanks for the great review Stephen! Glad we've been able to speed things up for you!

November 10, 2022

The app works as advertised, quick and easy and the support staff is responsive and very helpful. Backdating is quite expensive and no room for errors whatsoever.

Fitbiz Exercise Equipment
Australia
7 days using the app
Shop Circle replied November 10, 2022

You made our day! Thank you so much for taking the time to leave us this amazing review. Our support team is always happy to help you 24/7 with anything you may need.

All the best,
Customer Success Team I Shop Circle

August 5, 2020

Amazing and robust in function, our business model would not be possible without this app! The customer support has far exceeded my expectations, with prompt, personal and intelligent responses from someone who really cares about the success of the app for our business. a+

Calm Classroom
United States
5 days using the app
Shop Circle replied August 6, 2020

Thanks for your great review Jessie, we're really glad that Customer Tagger is helping you to run your business and that you've been happy with the support you've received.

July 15, 2021

Best app & customer support ever. Steve and his team are very fast, helpful and open minded regarding new ideas. They even build a new trigger "when orders are paid" for us. This is very helpful when it comes to separate customers who paid by bank transfer. 5 stars!!

The SISS BLISS GmbH
Germany
3 days using the app
Shop Circle replied July 15, 2021

Thanks for the great review Christian! Really glad we were able to help you with your Customer Tagging workflow by adding in the new workflow trigger. We'll let you know when those other tagging features are available so that you can identify when tags exist and when tags don't exist on the order in the same workflow.

March 1, 2019

Customer Tagger is a great App. Very easy to use with no unnecessary complexities. There's a tonne of preset rules to apply and the customer service should you have a question is outstanding.

Highly recommended.

True Grit Texture Supply
Australia
2 days using the app
Shop Circle replied December 11, 2023

Hello! We're delighted to know you found Customer Tagger user-friendly and helpful. Your words about the ease of use and its features really brighten our day! Also, we're glad that our customer service met your expectations. Your recommendation means the world to us. It's always our top priority to make sure our users have an outstanding experience.

Feedback like yours helps us ensure we're meeting that goal! We hope you continue to enjoy using Shop Circle. Thank you for being part of our community!

Best regards,
The Shop Circle team

October 5, 2021

Going into a new product launch, I needed a way to bulk tag thousands of orders, so I could offer a loyalty discount to existing users of my various software products. This app allowed me to handle that in a few clicks, at the last minute, going into a launch. Not only that, it did so with 100% accuracy and was very fast considering how many records had to be processed. Seriously, I don't know what I would have done without this app!

Kazrog
United States
1 day using the app
Shop Circle replied October 5, 2021

Thanks for taking the time to leave us this great review! We're really pleased to hear that our backdating facility has helped you to segment your Customers ahead of your product launch. Good luck with the launch!

September 13, 2021

Amazing app that saved me many hours of work segmenting thousands of customers into about 15 categories. An absolute lifesaver.

Develop Device
Czechia
1 day using the app
Shop Circle replied September 13, 2021

Thanks for the super review! We're very pleased to hear the app has been such a help in segmenting your customers. All the best!

Edited November 1, 2022

I contacted customer service and got an extremely fast response. My issue was quickly resolved. This app works great for automatically adding a tag when criteria is met such as when an order is created and contains a certain product. The app also works great for automatically removing a tag on a specified time schedule that I designate.

Jackman Music
United States
About 3 hours using the app
Shop Circle replied December 5, 2023

Hi there,

We truly appreciate your fantastic review! Fast and efficient support is a top priority for us at Shop Circle, so it's great to hear that our team was able to promptly assist you.

We're thrilled that you're finding our automatic tagging and removal feature helpful for your needs. We designed it with your convenience in mind and we're glad to hear it’s hitting the mark.

Thank you again for the 5-star rating. Your support and feedback are of great importance to us, and it will guide us as we continue to improve our offerings. We'll do our best to keep up the good work!

Yours,
The Shop Circle Team