Customer Accounts Hub

Customer Accounts Hub

Reviews (75)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 3, 2024

It has been extremely annoying and frustrating for us that Shopify does not provide a proper customer account area, so we really appreciate what the developers have done with this application. It looks good and the pricing is very fair. We shall continue to use the application.

WONDERCRAFT LTD
United Kingdom
3 months using the app
April 10, 2024

It just works

My Store
Australia
28 days using the app
March 15, 2024

I really want to thank the Customer Hub staff for the great assistance received! Simply exceptional! I received continuous assistance for a specific need and they helped me to fully achieve the goal. Thanks to their commitment and great work they did following my requests, I was able to end my website. Thanks in particular to Ezra, a unique professionalism! I recommend to all Customer Hub and if you have specific needs, they will be able to help you with maximum professionalism! Thanks thanks thanks!

ARDUINO ASTE
Italy
About 1 month using the app
Edited February 2, 2022

Customer Hub really makes our customer account page easier for our customers to find what they need especially when using a subscription app. Support, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.

Happy Dog Food
United States
Over 2 years using the app
CustomerHub replied January 3, 2022

Thanks so much for the review Debra, we’re so sorry to see that you experienced an issue while installing the CustomerHub app. We’ve been through our monitoring software and have found no indication of any issues and suspect you may have simply encountered a local network issue given the way you describe the problem.

We’d love to have this resolved for you and have requested store access as well as sent a few emails and reached out over Facebook and phone. If you’re able to get back in touch with us or grant store access we’ll jump in and find out what’s happened and have it all resolved for you.

Thanks again Debra, I look forward to hearing from you shortly.

Update:

We were very happy to get in touch and see that you were able to setup the CustomerHub app without issue. Also thanks for providing us store access to be able to setup the PayWhirl integration for you, and we were so glad to hear that “it looks great!”.

Always feel free to get in touch if you need anything else and we hope you continue to enjoy using CustomerHub.

February 25, 2024

We are loving our experience with Customer Accounts Hub on Shopify! Its interface is refreshingly sleek and super easy to navigate. The customization options are just right - you can tweak as much or as little as you want. And the customer support? Absolutely top-notch, with a personal touch that makes all the difference. Highly recommend it for anyone looking to spruce up their online shop!

Manufactory Apparel
Australia
3 months using the app
January 5, 2022

We utilize this app to provide a more robust customer account page and utilize its integration with the Draft Orders app from another developer so that our price quotes and historical order information are visible in one place. Looking forward to building it out with other integrations and custom links to create our perfect customer portal. In addition, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.

Jewelry by Johan
United States
Almost 2 years using the app
CustomerHub replied January 6, 2022

Thanks so much for the amazing review and so glad we were able to help and add the new integration for you. It's been a pleasure assisting and we're looking forward to working with you to add more in the future.

February 4, 2022

Not only does this app work seamlessly, but it's also easy to set up, and greatly enhances our customer experience. I can not say enough about the support team. We were having issues with our subscription app and they were responsive, helpful, and created an integration so that we could move forward! I highly, highly recommend this app!

Aspyn Market
United States
Over 1 year using the app
December 18, 2023

Brilliant app with so many integrations, smooth process and support is spot on! Couldn't pick one thing to complain about.

A Bit Orange
United States
12 months using the app
March 9, 2022

Ezra and his team are a pleasure to work with. It is very hard to find this kind of support. Their response time is super quick, they are professional, and know what they are doing. 5+ stars

SirenWireless
United States
Over 1 year using the app
June 20, 2022

What a wonderful app! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem on the site and they were very kind and very efficient. They solved everything in a few moments with great competence. Other super positive things is that this app have a lot of other app integration! Very good! Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!

NuvoleBlu
Italy
About 1 year using the app