Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

October 30, 2024

I have looked at a number of customisation apps for shopify but have found Customify to be the most flexible for me and for what i want to achieve.
I have a lot of wood products which can be laser engraved, I wanted the ability to charge depending on the complexity of customer customisations as well as on multiple sides of the products.
The support have been amazing in helping and providing some extra enhancements.
The only thing I would like is a more complete help guide in understanding what all the functions and options actually do - as I don't use them all, and don't know what some of them do.

Cathcart Elliot Online Shoe Shop
United Kingdom
About 1 month using the app
August 11, 2024

Great App,
Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.

WagALotBowWow
United States
Over 3 years using the app
Customify replied August 30, 2024

Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

September 18, 2024

Great App! Hasan is super helpful on any issue.

Pawsome Island
Hong Kong SAR
7 months using the app
Customify replied September 24, 2024

Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!

August 16, 2024

The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it

Tee Xpress
United Kingdom
5 months using the app
Customify replied August 30, 2024

Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

September 17, 2024

Made the perfect configurator with the help of the support. Hasan is the best!

Filigrana Laserwork
Italy
4 months using the app
Customify replied September 24, 2024

We’re thrilled to help and so grateful for your fantastic review! Your kind words inspire us to keep improving our service and app. We’re dedicated to meeting your needs and can’t wait to continue growing together.

May 27, 2024

Customify is a very useful app for any online store that is looking to customize merchandise for it's customers. The app is affordable and works as intended. However, the biggest reason the app gets five stars is the incredible support if you need any help. Hasan has helped me several times and has been incredibly quick, responsive, and professional.

The Gay Fan Club®
United States
About 1 month using the app
Customify replied August 30, 2024

Thank you for your positive feedback! We're thrilled to hear that you are very happy with us We always try our best to satisfy our customers and help them with their request.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

June 10, 2024

I couldn't be more satisfied. Excellent app and excellent service. I totally recommend it.

memoir.
Italy
4 months using the app
Customify replied August 30, 2024

Thank you for your positive feedback! Your review energizes us to improve the app and serve with heart.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

March 27, 2024

He helped me a lot, was very helpful in setting up the design, good communication and also helped quickly

styleyourmobilephone
Germany
About 4 years using the app
Customify replied August 29, 2024

Thank you for your kind words. We're thrilled to hear that you found our support helpful in setting up the design. It's great to know that the communication was good and that you received quick assistance.

If you need further help or have any questions, please feel free to reach out. We're always here to assist you!

April 18, 2024

We have used Customify for a few years and are really pleased with it. The customer service is great.

Print Cakes
United Kingdom
Over 6 years using the app
Customify replied August 29, 2024

Thank you so much for your kind words and for being a loyal customer of Customify for the past few years. We are delighted to hear that you are pleased with our service and that our customer service team has met your expectations.

Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

April 17, 2024

Very happy with the app, it simply does what it says it will.

Flaschengeist (Aust) Pty Ltd
Australia
About 1 year using the app
Customify replied August 29, 2024

Thank you for your positive feedback! We're thrilled to hear that you are very happy with the app and that it meets your expectations. Our goal is to provide a reliable and straightforward experience, and your satisfaction is our top priority.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!