Customify ‑ Custom Product App

Customify ‑ Custom Product App

Reviews (104)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
    80
  • 3% of ratings are 4 stars
    3
  • 3% of ratings are 3 stars
    3
  • 5% of ratings are 2 stars
    5
  • 13% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants highly recommend this tool for its extensive product customization capabilities, suitable for a variety of items from apparel to wood products. It offers high-resolution outputs and allows charging based on customization complexity. Reviewers praise its performance and exceptional customer support, noting quick and effective issue resolution. This app is frequently recommended as a top choice for enhancing customer experiences on Shopify.

October 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

iiGears™
Canada
7 months using the app
Customify replied October 11, 2020

We tried reaching out to iiGears but they wouldn't respond to our emails.

Edited July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Ecojotstore
Canada
6 months using the app
February 17, 2021

Tried using this app and the product color picker wouldn't show and displayed an error in the console.

lionh3arted
United States
2 months using the app
December 6, 2017

Right now, I do not have any response at all. First installation is nearly 3 days ago, but nobody is responding to the mails.
The backend of the app itself looks promizing and the design in whole is really nice.

But it makes no sense without running properly....

Subkutan
Germany
About 1 month using the app
November 28, 2023

App works as intended but complicated in an unnecessary way, and I contacted support email 5 days ago with a needed help for a bug but no response whatsoever.

UKCC Trade
United Kingdom
27 days using the app
Customify replied April 5, 2024

We sincerely apologize for any inconvenience caused by the recent issue you experienced. We encountered some challenges that temporarily affected our ability to deliver our services as usual. However, we are pleased to inform you that our service is now operating normally again, and we have implemented improvements to ensure a better experience moving forward.

Please rest assured that we are committed to providing you with the best service possible, and we apologize for any inconvenience or disruption this may have caused you.

Thank you for your understanding and continued support. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
Customify Team