Customify ‑ Custom Product App , 242 reviews

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
    201
  • 3% of ratings are 4 stars
    8
  • 2% of ratings are 3 stars
    6
  • 5% of ratings are 2 stars
    12
  • 6% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization capabilities and user-friendly interface. They highlight its reliable performance and the significant enhancement it brings to their businesses by enabling custom products. Exceptional customer support, particularly from a representative named Hasan, is frequently mentioned. The developers' responsiveness and willingness to implement requested features also receive high praise.

April 23, 2024

THE APP WORKS, BUT IT NEEDS MORE WORKS TO BE DONE ON IT.

A&S Covers
Belize
Over 1 year using the app
November 28, 2023

App works as intended but complicated in an unnecessary way, and I contacted support email 5 days ago with a needed help for a bug but no response whatsoever.

UKCC Trade
United Kingdom
27 days using the app
Customify replied April 5, 2024

We sincerely apologize for any inconvenience caused by the recent issue you experienced. We encountered some challenges that temporarily affected our ability to deliver our services as usual. However, we are pleased to inform you that our service is now operating normally again, and we have implemented improvements to ensure a better experience moving forward.

Please rest assured that we are committed to providing you with the best service possible, and we apologize for any inconvenience or disruption this may have caused you.

Thank you for your understanding and continued support. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
Customify Team

October 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

iiGears™
Canada
7 months using the app
Customify replied October 11, 2020

We tried reaching out to iiGears but they wouldn't respond to our emails.

Edited July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Ecojotstore
Canada
7 months using the app
March 8, 2020

Advertised free plan for developing stores but actually no, must purchase a plan :( disappointing as I would like to try this for a new store

Oh My Woof
Malaysia
5 months using the app
February 17, 2021

Tried using this app and the product color picker wouldn't show and displayed an error in the console.

lionh3arted
United States
3 months using the app
September 7, 2016

disappointed by the slow response & instagram feature not working

Minz Official
United States
3 months using the app
December 6, 2017

Right now, I do not have any response at all. First installation is nearly 3 days ago, but nobody is responding to the mails.
The backend of the app itself looks promizing and the design in whole is really nice.

But it makes no sense without running properly....

Subkutan
Germany
About 1 month using the app
April 29, 2016

I was really disappointed with Support. During our free trail, they only helped with installation. When I had issues with variants and a few other things, they never emailed back. I didn't want to continue past the trial without knowing that the app would work for us.

Itz Perzonal
United States
7 days using the app
May 15, 2016

So far no resposne after 4 days from anyone regarding installation or any questions.

Erindananewyork
United States
4 days using the app
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