Reviews (250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its extensive customization capabilities, ideal for complex products such as laser-engraved items. It allows charging based on customization complexity, enhancing customer engagement. Features like high-resolution output and individual image files are particularly praised. While some report setup and performance challenges, the responsive support team is noted for effectively resolving these issues, making it recommended for enhancing product offerings with ...
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We've been happy with the support we received and with the overall functionality of the program. Though the interface is a little clunky to setup and required us to do a bunch of testing to ensure the output we wanted, we've had good support and assistance when we got stuck and the app has met our initial needs.
Pros:
**Great for starting out as it allows for a fair bit of customization of what ...
Thank you for your feedback. We’re glad to hear you’re happy with our support and the app's functionality, and that you found it customizable without needing scripting or ...
A very good app except for one thing, the customisation is charged as a separate product rather than incorporated into the full price of the product, this makes a mess of my integration that processes my orders. Other than that it works very well.
Thank you for your feedback and for sharing your experience with our app. We're glad to hear that it works very well for you overall. Currently with the new update we already ...
The app itself might get a little tricky sometimes but with Hasan's help we were able to fix all the problems – extremely helpful, quick and friendly support! Highly recommended :) Thank you!
Hello dein-fasnetsbecher,
I'm happy you're pleased with the results and that we were able to help resolve the problems. It would always be a pleasure serving you.
Regards,
...
This app works great for me. The support team set everything up and got it working. You will need an art program such as photoshop for creating the base and mask for the designer bounders which look hard but is really easy once you do it. theres youtube vids to show you how. everything is setup with an easy to get around look and nothing complicated about the setting for your product.
It does ...
Initial response time to install app was a bit slow, but when I got in contact with them service has been great.
Developer is very good help once get replied, he/she even get me some custom coding to merge my theme, I have to say that is very outstanding. By the reason I seeing many Developer will ask for lots of money for some sample modified to match the theme selected.
but sorry to say that, response time are kind of very slow. few days to get answer, dont know why, most shopify Developer reply slow, but ...
I must say I am very happy and impressed with this app. I searched and tried so many I was really getting discouraged. But then I found Customify. It is working like a charm. The code input was little scary but instructions well laid out and I'm zipping right along. Still setting things up in my shop BUT I've checked and checked the app all is good but one hiccup. It's in the mobile app and they ...
I was having trouble downloading the original png file and emailed the support team. They fixed the problem within 24 hours. The application has some minor errors, but it is not an obstacle to use. Thank you!
Thanks for taking the time to share your feedback with us. We always constantly do updates to fix any errors to ensure our clients are convenient using our app.