Reviews (94)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to handle complex product customizations, such as laser engraving, with a pricing model that charges based on customization complexity. It offers high-resolution outputs ideal for detailed personalization and is noted for its ease of use and simple installation. The customer support is particularly appreciated for its responsiveness and assistance with technical and customization issues, enhancing its value for businesses offering customizable merchandise.

July 11, 2021

I have been using this app for a long time. But, lately it's been experiencing Server issue. This causes you to lose money and customers.

basmatik.com
Türkiye
Over 6 years using the app
January 11, 2019

I had a good experience starting out with this app. However lately all my preloaded images are being resized so they don't fit the product properly. I'm not sure how to fix it and support has "fixed" it for me in the past but it is a problem that keeps reoccuring.

Figment & Fable
United States
2 months using the app
Edited February 23, 2020

I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site

Hcs Online
Canada
7 days using the app