Reviews (250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.
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Difficult to work with sometimes and the last several times I have ask for support it has either not been answered or I was blown off with a canned answer
Thank you for your feedback and patience. We're sorry for any frustrations you've experienced in the past.
We've made substantial improvements to our support to ensure you receive timely and personalized responses. You'll notice these positive changes and have a smoother experience going forward.
If you have any questions or need assistance, please feel free to reach out. We're here to help!
I have been using this app for a long time. But, lately it's been experiencing Server issue. This causes you to lose money and customers.
I had a good experience starting out with this app. However lately all my preloaded images are being resized so they don't fit the product properly. I'm not sure how to fix it and support has "fixed" it for me in the past but it is a problem that keeps reoccuring.
I will use it again if you can make it more mobile friendly. It should load faster
I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site
The concept is good, but for some reason, it keeps telling me that I have been logged out. Hope there's more tutorial offered.