Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

Edited September 25, 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service.

The app:
I run a store that allows customers to upload images and create their own custom packaging labels.
This app uses a "layers" system of transparent images for product mock up generation.
This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are.
Output image resolution and layers are optional.
In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed.

This app is beautiful. The service is better. Seriously.

- Michael, CropContainers.com

Crop Containers
United States
About 2 months using the app
April 8, 2020

Very easy and simple to use. Great for stores looking for customers to build/customize product. Hasan responded very quickly and fixed a few issues. App was working great it was more visual things I was trying to fix and again Hasan responded quickly fixed everything right away. Thank you!!

Klassic Prints
United States
About 2 months using the app
September 24, 2018

Ok. It's early days but so far my experience with this app has been better than expected. Kamal so far has always answered my emails and has been helpful even though I messed up a couple of times.

The app itself is not the one with the most features or the most advanced. It is though a great c=value for the price. I tested all the customization apps. They are definitely over priced. You can get the same customizations with this app plus add some extra features without having to pay extra for them with a little bit of coding or even getting it integrated with other apps.

Now, all the other apps want to charge you more for white labeling. The app the starts with "INK" and ends with "Bay" wants you to pay an outrageaou monthly fee for it and you can't even edit the CSS, they have to do it and want to also charge for it.

The one that starts with "Q" is very similar to this one but the pipeline is tedious. This app is cheaper than both and has a nice balance of features between both. And since it works mostly straight from your store and theme, you can add more features yourself. The other apps work on a server and you can't.

Again, so far I'm happy with this app. Hopefully some more features are added soon to make it better and easier.

Hope this review is helpful. Recommend you to try this one first and ask support about how to accomplish what you need from it.

Rebel Factory Apparel
United States
About 2 months using the app
March 25, 2021

Hasan has been more than helpful. Answers all of my support questions in a timely manner and has truly overextended support. The app is great addition to my website launching soon. Thank you

We Do the Colors
United States
About 2 months using the app
November 6, 2017

Kamal is simply superb and he responded so quick and solved the issues in a jiffy !!!

Awesome Traders
India
About 2 months using the app
Edited August 17, 2021

Love the app so far, the app developers team are really supportive, help us to set up the app completely with our products, let's see how it works when we go live with that!

ZoomHitskin
Canada
About 2 months using the app
Edited February 15, 2018

I would definitely recommend this app. Being a "newbie" had a couple of questions on how to do certain things. I sent them a message and they responded very quickly. Also had a little hiccup after installation, and they fixed that in no time as well. Their customer service is top notch!

Boss Lady Planet
United States
About 2 months using the app
February 12, 2020

Great app, the customer service was exceptional! My theme can be problematic with apps but the support staff got on it right away, thank you.

Poybu®
United Kingdom
About 2 months using the app
August 10, 2017

Wow! These things don't come along very often. I LOVE LOVE LOVE this app! The customer service is first-class! Don't doubt it just get it! THIS APP IS A WINNER!!!

Delightful Message Candles
United States
About 1 month using the app
July 18, 2018

Very professional the support service, when I have issues installing the APP, I cantacted with support team and got very fast reaction. the issus fixed, and I am very happy with it.
It looks little bit running slowly when I tested click the "Save" and "Load", hope in future its running can be more fast, then this APP will be perfect!

Aswant
Hong Kong SAR
About 1 month using the app