Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

September 21, 2015

Fantastic support, always friendly and have solved any issues we have had in the past, Will keep using this app and would recommend to anybody who wants to provide a service for customers to create their own products.

The Merch Room
United Kingdom
About 1 year using the app
June 23, 2017

Excellent App and company, customer service from these guys is the best and havent had any issues

Tugtee
United States
About 1 year using the app
September 15, 2015

Great app for the price and the support team was willing to do some customizing for the install on our store. Really appreciate the extra effort and for making an affordable plugin.

Renjuis2good
United States
12 months using the app
Edited July 28, 2017

OK WOW! BUY THIS APPLICATION

I waited quite a while to post a review, because I like to use the application for a while, get a good feel for the support, and make sure it works well in a live environment. All of these are great and the application is amazing.

I have put this support team through the paces in adding, removing and changing many aspects of this application. Every time they have come through in the end with flying colors. I am a programmer in a previous life, so I understand that you have to have a certain amount of patience depending on what your asking for to fix or change, and sometimes the doctor does not make the best patient. That being said, Heri's team (I feel like I know him personally), has done a yeoman's job in getting all the programming completed, and I have an application that I think is absolutely amazing, and I'm not done yet.

The only thing that I would say requires some effort, is the time difference between me and the support/customization team (Heri). I live in Florida and the support team is 12hrs ahead. This can be frustrating at times, but overall the team has worked through those issues, and has been very responsive in spite of this difference.

BUY THIS APPLICATION, and give your customers an amazing experience.

Thanks Customify team for all your hard work, I look forward to a future of more changes, and more exciting advancements in what is already a great application.

The Personalized Doormats Company
United States
12 months using the app
January 10, 2015

Nice improvements!
Really good support teem!

ArtLabNY custom T-shirts, Bags Sweatshirts and specialty workwear
United States
12 months using the app
March 19, 2019

I would highly recommend this app. Customer support has been EXCELLENT! Hasan has been very helpful!

momentsmith.com
United States
12 months using the app
November 15, 2017

Has worked very well for my business thus far, wanted to give a huge approval to their support team. Responds ridiculously fast and does everything you ask of them when there is an issue. especially Hasan who has been my developer.

Athletegear
United States
11 months using the app
November 14, 2018

Simple configuration app.
Powerfull for any customize products.
The assistance team is very efficient.

Centrale Services
France
11 months using the app
November 21, 2018

Great product with outstanding customer support! We are using this to personalize our cribbage boards. Customers are very happy with the ease of use. now to just get the conversions. lol

3 Moons Maker Space
United States
11 months using the app
August 14, 2018

Great app and awesome customer service! They've helped me get the app up and running to my specs at no cost :) Really happy

Wigsaw
United Kingdom
11 months using the app