DEAR Inventory

DEAR Inventory

by DEAR Systems

Retail, Manufacturing, Wholesale, Dropshipping, Consignment

4.5 of 5 stars(33 reviews)

Seamless Integration

Complete harmony between your online shop, inventory management and accounting software.

Order Consolidation

Intelligent consolidation of numerous small online sales into a bulk order at a specified time for ease of reconciliation.

Businesses of all sizes

Drop shipment support where you do not actually stock the inventory you sell


About DEAR Inventory

Features at a glance

  • Multi-currency, Multi Warehouse Locations, Multiple Price Tiers, Serial Numbers, Barcodes, Batches, Volume Discounts, Customer Group Discounts, Drop shipping, Backorders, Kitting.

  • Purchase orders, Credit Notes, Stock, Return To Supplier, Un-stock. Export purchases to XERO or QuickBooks. Import payment transactions from XERO or QuickBooks.

  • Sale quotes, Sale Invoices, Pick, Pack, Ship, Return from customers, Re-stock. Export sales to XERO or QuickBooks. Import payment transactions from XERO or QuickBooks.

  • Stock adjustments, Stocktaking, Stock Transfers, Finished Goods, Recurring Orders, Bill Of Materials, Auto-assembly, Auto-Disassembly, Job Costing.

  • Reporting on Inventory Movement, Stock on Hand, Cost Analysis, Compare Goods Received vs Ordered, Profit Summary and much more.

  • Modify invoice, credit note, quotes and purchase orders templates to include your company logo, special conditions, additional payment options etc.

Integrates with

  • Xero,
  • Quickbooks Online,
  • eBay,
  • Shipstation,
  • Magento,
  • Amazon

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Base Plan

$199/month

or $182.42/month billed at $2,189 once per year

  • 5 users

  • Accounting Integrations

  • Ecommerce Integrations ( 2 included )

  • Production module

  • Batch and Serial number tracking

  • 100,000 SKU's

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.5 of 5 stars
Based on 33 reviews

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (2)

Most recent reviews

Elmwood Electronics

We spent about a week trying to launch DEAR on our store and the experience was terrible. Slow support that takes 24 hours to respond, and when they do respond they don't always answer our questions. The guy who is supposed to help us with our integration hasn't responded to an email in 2 days. Top it off with a buggy Web 0.5 interface. You would think they would put their best foot forward when a new customer signs on, but fortunately they showed their true colors upfront. Stay away from DEAR Inventory unless you like self-inflicted pain.

Developer reply

June 21, 2019

Hi Craig,

Sorry to hear you are having difficulties getting up and running. I checked all tickets were responded to date please see ticket number #126642 from Marvin asking you to send the error returned from Shopify " The remote server returned an error: (500) Internal Server Error.: {"errors":"Internal Server Error"} " to their support team. We are still waiting on response from you on how that went? Other issues are setup related and we will have someone from customer success team reach out to you asap to assist.
Regards
DEAR Team

Desmond & Dempsey

App is fine, until you have a problem when the customer service is non existent. For what you pay for multiple users and how integral this connection can be for key areas of your business like inventory control and accounting, customer support should be much better.

Developer reply

June 21, 2019

Hi There,

Thank you for the feedback and sorry to hear we have let you down in support. We are constantly working on improving customer success and majority of our first responses are within the first hour. Please note we have a 24/5 phone line so if your matter is urgent and you would like to speak to someone you can contact us by phone or alternatively visit our website and use the online chat.
Best Regards
DEAR Team

Article22

This is an easy Inventory Management System to use. We utilized the Onboarding provided by DEAR and the ongoing support we receive to make sure our system is being used as much to its potential for us is amazing. Kevin especially is always on hand to assist with any questions and tweaks. Other features would be also be helpful if integrated into DEAR - like to totals at the bottom of the Purchase Order Pages (and the other drop down pages)

Developer reply

June 21, 2019

Hi There,

Thank your for the wonderful feedback. We are super happy to hear you had great onboarding experience and are enjoying all the features and benefits !

Best Regards
DEAR Team