DEAR Inventory

DO NOT USE IF YOUR BUSINESS INVOLVES SALES TAX. There are two major issues with DEAR Systems: The first is that their system is simply not reliable when it comes to sales tax (and frequent changes made to their system often breaks any sales tax matching that was already set up). On MORE than one occasion, these sales tax changes has resulted in thousands of transactions that required manual review/updates. The second, more unforgivable problem, is that once you sign up, it's painfully obvious that the well-being of your business doesn't actually matter, which appears to be a tone set from the top; we've certainly been disappointed on numerous occasions by co-founder and director Alexei Piltiaev's shocking lack of professionalism and respect and it would appear everyone else is following his lead. If you do make the mistake we did and sign up for this service, here's a pro-tip: When things go wrong and their team ignores you, the best way to actually get them to respond is post a negative review here. While your business doesn't matter, their star rating here sure does.

We run up to 4 different channels into DEAR inventory, with the majority of our sales coming through Shopify. We integrate through StarShipIt in addition to this giving us a flawless end to end solution. The result is only as good as the work you put in to integrate these platforms, but it's one the easiest and fastest you'll find backed by a strong and responsive support team. We're tried others, but once you reach a certain size, you'll be glad you went with a comprehensive solution.

DEAR really helped us integrate our inventory with Shopify. The cost is also very reasonable. Would recommend.