Cin7 Core , 72 reviews

Overall rating
4.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
September 6, 2023

Recently after the merger with Cin7 (previously dear system), the support and issues have increased. We have a major bug in product integration for last 5 weeks and still waiting for resolution. For them it is not a priority and no proper work around provided. Not sure if this is faced by any other customers.
No escalation channel, no account manager support.
We are a customer for last 3 years but now looking for replacement.

LuxuryPromise
United Kingdom
About 3 years using the app
Edited July 12, 2018

DOES NOT sync inventory between Ebay, Amazon and Shopify. Or it doesn't seamlessly. I wanted to see my inventory on one page, but Marketplace Listings were in the Integration Channels --> Listings page, but Shopify was in the Inventory --> Product page. Exchanged emails with Support before getting a workaround solution, which wouldn't have streamlined anything. The interface was pretty and semi-intuitive , which is a shame.

Mkstore2109
United States
13 days using the app