Reviews (73)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
August 18, 2017

We've tried several inventories programs for Shopify and DEAR Inventory is by far the best. Our store has an extremely complex inventory so setup for us was a bit more difficult than it would be for the average Shopify user but every time we had a problem Josh was there to help us! Extremely happy we decided to give DEAR Inventory a try.

Glassbottleoutlet
United States
Almost 2 years using the app
May 22, 2022

We have looked at a lot of inventory management systems and migrated from Tradegecko to DEAR. Extremely impressed with the product and system. It has a lot of manufacturing features that we do not use however for tracking purchase orders, bundles, composite products it is excellent. It is easy to duplicate products to quickly add or CSV can be imported. There is never going to be the perfect IMS for everyones business processes but this covers most of ours. We have suggested some improvments regarding batch actions via the web interface. Overall can recommend, no problems syncing with Shopify.

EcigZoo
United Kingdom
Almost 2 years using the app
October 30, 2014

DEAR is a top-notch system. For inventory geeks out there, this is the only system that - for the money - has multi-level BOM capability with auto-kit/assembly functionality. (TradeGecko, Stitch, Unleashed - none of those other systems offer that). That's huge if your store's products go through any sort of production, assembly or manufacture.

For those who have used the system for a long time, it didn't used to have the prettiest interface, but DEAR just went through a complete overhaul and it's now more powerful and much more pleasant to use on a daily basis.

If you're considering a serious system, this is the one for you.

Sugarlift
United States
Over 1 year using the app
May 5, 2021

This is by far the best app to manage inventory, PO, sales, assembly and productions. It saved us tons of times. The customer service has been stellar ! I highly recommend this app for anyone who wants a solid inventory management systems

Bon vivant
Canada
Over 1 year using the app
June 22, 2021

I have been using DEAR for my manufacturing CPG business and it is a fantastic piece of software. I would recommend it to other CPG companies.

WPL Bike Canada
Canada
Over 1 year using the app
August 15, 2016

Dear have been fantastic to deal with. Our team have on occasions had to contact them for support and each time they reply fast and offer fantastic support. They did some some unpaid work for us updating templates etc which was fantastic. Thanks Dear great company to work with.

Aquagear 2
New Zealand
Over 1 year using the app
August 29, 2017

DEAR has allowed us to manage our inventory seamlessly for the first time ever. Our stock is now always up to date, we can manage our invoicing and production orders all from one place. The support offered has also been amazing, with easy to follow tutorials as well as quick email and phone support. Would highly recommend.

Elle Riley
New Zealand
Over 1 year using the app
December 15, 2023

I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ...
very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !

Horus X
France
Over 1 year using the app
June 22, 2021

DEAR really helped us integrate our inventory with Shopify. The cost is also very reasonable. Would recommend.

Wonderland Gift Shoppes
United States
Over 1 year using the app
April 5, 2017

As a small production company we have always struggled finding a system that works with us as our business grows. We have found that Dear is very user friendly and adapts easily to fit our specific brand. The support team has helped every time we need anything and they are always very quick and efficient with friendly positive attitudes.

We highly recommend this system to anyone looking to grow their business.

Bmaybags
United States
About 1 year using the app