Reviews (73)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
June 14, 2023

Thanks Raed for excellent customer service! He helped me step by step to understand the process and was very patient with me.

Old School SA
South Africa
2 months using the app
December 30, 2019

I only just started using Dear for our footwear brand, but so far so good! The representative assigned to us from Dear has been extremely helpful in the process. We are very happy so far!

United Nude
United States
About 2 months using the app
January 16, 2015

Just started testing DEAR Inventory after long playing around with Stitch, Tradegecko and Orderhive.
I can see now, it is love at first sight! Intuitive interface, great potential and flexibility above all. These guys did an unbelievable job. Worth trying! I like their fair and simple pricing structure as well. I will get back with my detailed overview still in January. Actually it's a pity they have so few reviews here in Shopify store, that was the reason why I first cut it off.

Partstock Brake and Engine Parts for Truck & Bus
Slovakia
About 2 months using the app
February 21, 2024

I was using Orderhive for order management. Cin7 is a much better program with more features. My onboarding experience was great. They really take the time to make sure everything works right before moving to the new program. I would recommend!

Planet Bean Coffee
Canada
About 1 month using the app
June 23, 2020

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

Copper Cow Coffee
United States
27 days using the app
March 10, 2016

So... not only is Dear one of the most comprehensive, intuitive and easy-to-use inventory management softwares, it's support team is fantastic too. They, and especially Alex, have been incredibly helpful in resolving my issues. They listened, tried to really understand the question, trouble-shoot it from every possible angle and find the best solution. The fact that it took more than an hour wasn't daunting, I was so grateful that they took that time and didn't pass me off to someone else. Thank you guys! You rock.

Cafe Devocion
United States
17 days using the app