Reviews (72)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 22, 2022

Dear is a great cloud-based ERP option. Affordable, solid customer support, straightforward but robust!

Newark Auto
United States
3 months using the app
July 27, 2017

Great instructions and help. Have video tutorials for everything that you do but will also sit down and work with you and answer any questions. Set up has been a breeze.

Pure Naturals And Organics
Australia
3 months using the app
November 8, 2014

After full trials of multiple other systems (Stitch, TradeGecko, Lettuce, Orderhive, BrightPearl, etc.) and an extended trial of Dear Inventory, we finally signed up for the large plan of this awesome service.

We found their functionality for INVENTORY MANAGEMENT to be far superior than all other systems we tried. Their recent redesign has made the layout even easier to navigate and has brought in a fresh new look to the components. It covers all the requirements for our business and the excellent support team is available to readily assist with any other missing functionality.

We found it interesting how the team values existing clients more than the prospective clients. Honestly this is an extremely valuable trait, which is disappearing fast from the services industry. To top it all, their pricing is the most competitive out there.

All in all we are extremely happy with our relationship and have no issues recommending this great tool!!!

PriceZap
Canada
2 months using the app
June 14, 2023

Thanks Raed for excellent customer service! He helped me step by step to understand the process and was very patient with me.

Old School SA
South Africa
2 months using the app
December 30, 2019

I only just started using Dear for our footwear brand, but so far so good! The representative assigned to us from Dear has been extremely helpful in the process. We are very happy so far!

United Nude
United States
About 2 months using the app
January 16, 2015

Just started testing DEAR Inventory after long playing around with Stitch, Tradegecko and Orderhive.
I can see now, it is love at first sight! Intuitive interface, great potential and flexibility above all. These guys did an unbelievable job. Worth trying! I like their fair and simple pricing structure as well. I will get back with my detailed overview still in January. Actually it's a pity they have so few reviews here in Shopify store, that was the reason why I first cut it off.

Partstock Brake and Engine Parts for Truck & Bus
Slovakia
About 2 months using the app
June 23, 2020

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

Copper Cow Coffee
United States
27 days using the app