Reviews (16)

Overall rating
2.9
Counts per rating level
  • 63% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 38% of ratings are 1 stars
March 6, 2023

Great app and outstanding support. I had a couple small issues configuring the product and the team resolved it for me quickly

Flint & Black
United Kingdom
25 days using the app
September 12, 2023

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Homesector
Bulgaria
5 days using the app
March 28, 2024

Poor customer service and late response

MANSSIIE
Canada
13 days using the app
November 28, 2022

Very nice theme, best support experince. I suggest this theme to everyone and buy this theme as it will increase your revenue.

almirha
United Kingdom
4 days using the app
June 29, 2022

Slow and perfunctory support that doesn't understand user needs at all. The comment part doesn't show up, but the customer support only tells me "you can see it after you import it", my product doesn't have any comments, how can I import it? Make fake reviews?
Debutify's style is to keep bombarding you with emails before you use it and keep telling you how good their products are, but after you actually use it, no one cares about you. All replies in official languages, mechanical replies, slow replies!
I'm also a Debutify Theme enterprise plan user, so to speak, I spend dozens of dollars a month and don't get the 24*7 live customer support they promise!
Debutify's management should review, and the customer support executive should resign!
Wasted my energy and money for nothing, a hard lesson!

ELKLOOK Eyewear
China
3 days using the app
March 31, 2023

Ich hatte schon einige Probleme und Fragen zu meiner Website von Debutify und Debutify review.
Ich habe da sehr schnell wirklich kompetente Hilfe bekommen. Im Englishen bin ich leider noch nicht so bewandert, aber mit dem Google übersetzer ist dies auch kein Problem. Soweit ich weiss sind Sie an einem Deutschen Support im Aufbau.
Also für mich 5 Sterne. Danke für eure Zeit und Bemühungen!!!

fun4you24.com
Switzerland
About 1 month using the app
June 10, 2024

I have really enjoyed the ease of use with this review app! My account manager Mirza has been a pleasure to work with in explaining everything and taking care of my store to ensure it is working optimally :-)

Friendly Foot, LLC
United States
About 2 years using the app
May 21, 2024

Mirza was actually extremely helpful and knowledgeable. He was quick to understand what problems needed to be resolved. Would highly recommend using Debutify as your review app.

Molekulz
United States
2 months using the app
November 22, 2023

I had a minor issue, and the support team resolved the problem very quickly. The app itself offers a wide range of customization options, and the visual aspect of the entire app is highly attractive and user-friendly. What's all I could wish for so I can highly recommend to give it a try.

PfootoPrints™
Germany
26 days using the app
October 17, 2023

Their review app is also awesome!

Over the year, I have been working with Mirza from Debutify and he is very hard working and innovative personnel. Their review app covers everything a review app should do. Their other app for ecommerce is also great.

I will highly recommend Debutify Reviews as a one stop shop for all your review needs.

Keep up the good work Debutify.

Your Journey Prints
Canada
5 months using the app
September 29, 2023

Good app! If you have any problem contact their support and everything will be resolved! :) I also want to give a shoutout to their support agent "
Mirza Baig" because he not just resolved my issue but even gave some other good tips! Thank you again. <3

MiniVacc™
Latvia
4 days using the app
August 28, 2023

superb service, easy to use, the support is top notch super friendly fast and effective, they made all the necessary changes within literal minutes and made it all brilliant, good service

That Lovely
Ireland
16 days using the app
May 29, 2023

Amazing app! So easy to use and very helpful! Support will help you with anything in just a mater of minutes!

Packngo
Ukraine
28 days using the app
April 6, 2023

Der Support ist sehr hilfsbereit. Sie antworten wirklich sofort 24/7 und lösen die Probleme. Empfehlenswert

elwito
Germany
About 2 months using the app
March 13, 2023

Don’t offer the ability to extend the trial period if you’re not going to allow people to do it! Took me 11 of the 14 trial days to configure all of the theme settings and as soon as I got my theme launched, the trial was over. Reached out to them via email to extend the trial after reading that they allow it and then was denied with no explanation. I’m not paying $99+ a month on a whim. I want to see if this theme works first and after 100+ visits to my site, not a single person made it passed “Add to Cart”. But yeah you think I’m going to pay you for a conversion that is worse than when I didn’t use Debutify? No, thanks! They’re a scam!

Tyler + Kennedy
United States
6 days using the app
February 1, 2023

Good by the moment, I am on test period but by the moment the support is being great. I hope continue with them

Labores Bella
Spain
6 days using the app
January 31, 2023

Pratique à intégrer dans debutify même si on regrette le manque de certaines optin de customization qui devraient arriver beintôt

Poudredefeee
France
About 1 hour using the app
November 29, 2022

I am very satisfied with the fast support. Everything will be done immediately. Always my pleasure.

Sweebaby
Germany
29 days using the app
Edited November 15, 2022

I'm loving Debutify theme, it makes everything looks easy. it is a great theme for small and large businesses as well, with it's great embedded features, you'll be able to start your store in a matter of minutes.
And now their rating app is so excellent, you can upload and manage your reviews in a very user friendly way, and the support team is always there for you to answer any questions you have.
whenever I have a question or need to make an update I contact their tech support and we have a call and they help, explain, answer every single question I have. I think Debutify will be always my choice now.

MIRACLE OFFERS
France
7 days using the app
October 14, 2022

This app is great - intuitive, easy to use, and customizable. I ran into two issues, one of which support was able to help me out with immediately. The other had to be escalated to their dev team (an issue that wasn't their fault) and I heard back about a day later. Not only had the issue been fixed, but they took care of doing the import work for me so all I had to do was review. I'll be continuing to use the app and want to send a huge thanks and kudos to their customer support lead for being so wonderful to work with!

Seluna
United States
9 days using the app
August 22, 2022

I loved this app and the customer service is just outstanding, thank you for your immediate responsiveness. I recommend the app.

ZAITOUN
Morocco
27 days using the app
May 4, 2022

Great support, quick responses. They imported the Judge.Me reviews which I used earlier so I did not lose any review of my customers, which is great! The app looks amazing, has a beatiful design. Just started working with it and very satisfied till now :)

Amaze
Netherlands
9 days using the app