Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its prompt and personalized Local Delivery Date service. They praise its easy setup, seamless Shopify integration, and customizable features. The app allows customers to check delivery availability, select dates, and schedule deliveries. It's particularly beneficial for stores delivering locally and nationwide. Merchants appreciate the ability to create custom codes and set specific delivery rules. The support team is noted for their quick and effective problem-solving. The app is recognized for its performance, functionality, and ease of use.

June 18, 2020

For the most part this app worked well for our needs - my biggest issue with it was that once all the pick-up windows for the day were full, instead of turning off the day and not allowing pick-up to be selected for that day, it allowed people to select that day without a time - we ended up with about 12 people who did this before it was noticed. We also had people somehow able to order without choosing a pick-up window despite the fact that the required field was enabled (not sure how they even did it). But other than that - we would use the app again.

Historic Annapolis
United States
23 days using the app
March 30, 2020

Was using a custom theme so had some problems installing the app - dropped an email and they replied almost IMMEDIATELY!!!! Within 3 hours since I sent an email, they installed the app for me manually.

it works as it should and allows customers to choose the delivery date and time!!!!

gurumesg
Singapore
About 22 hours using the app
Mageworx replied March 30, 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

September 22, 2022

Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.

Frank's Fruit Trees
United States
16 days using the app
June 14, 2022

Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,

Windy City Aquariums
United States
15 days using the app
Mageworx replied June 14, 2022

Hello,

Thank you for your feedback.

We are sorry for the inconvenience you've faced with.

The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code.

We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the windycityaquariums@gmail.com email.

Looking forward to hearing from you.

April 6, 2020

It's really good, it let me set days and timing for my deliveries, custom messages in orders and time ranges. Its awesome.

Floreria La Botanika Peru
Peru
About 8 hours using the app
Mageworx replied April 7, 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day!

Let us know if you have any questions. We will be happy to assist.

Have a great day.

June 12, 2020

Thank you for your fast service,
Excellence customer service! I would like to have another trial with your apps, if that possible?

yumbowl
United Kingdom
About 8 hours using the app
June 1, 2020

App works ok. I was able to install and update user notification and my notification. However, we sometimes enter orders from the back end and this app does not allow us to set a delivery date for orders that are entered by by staff so unfortunately, we will have to uninstall and find a better solution.

fresh to dommot
Nigeria
4 days using the app
Mageworx replied June 2, 2020

Hello,

Thank you for taking the time to leave your feedback. We are sorry the app wasn't able to meet all your requirements. But we are constantly working on its improvement and note all the clients' queries. We'll think of extending functionality in further app versions.

Have a great day!

April 6, 2020

I would give this 10 stars if I could. After trying some other paid apps, I had almost given up on finding an easy date/time picker with a notes field on the checkout. The info shows up in the orders without having to open the app. And it's free. Thank you!

Box Save
United States
34 minutes using the app
Mageworx replied April 7, 2020

Hello,

Thank you so much for your 5-star review! You made our day!
We will share this with our team to let them know to keep up the amazing work.

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

April 4, 2020

I like the app, but if someone pays with Paypal they can bypass the option to select delivery date and time.

Simply Sausages - Salchichas Artesanales
Mexico
About 9 hours using the app
Mageworx replied April 7, 2020

Hello,

Thank you for taking the time to leave your review. Your feedback is important for us.
I believe you are referring to PayPal Express option on the product page and in the cart. We will think how we can integrate our app with this payment option as well.

Please let us know if you have any questions. We will be happy to help.

Have a great day.

May 8, 2020

Easy to setup and well made app. But Please fix these issues. Even though I have made date selection mandatory, I am able to bypass delivery date selection if:

1) I click on "Buy Now" instead of "Add to cart". It takes me straight to payment page.

2) If I click "Check Out" from cart page before the delivery date app loads. The app takes time to load on the cart page at times.

Bloomzy Flower Lab
United Arab Emirates
About 5 hours using the app
Mageworx replied May 22, 2020

Hello,

Thank you for this feedback! We will try to improve these features in future updates if possible.

Feel free to contact us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.