Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing precise delivery scheduling, like sandwich bars and bakeries. It features a user-friendly interface, customizable delivery settings, blackout dates, and adjustable cut-off times. The app integrates seamlessly with websites and is noted for its reliable performance. Customer support is praised for quick, effective assistance and code customization for various themes.
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Love the app. Works really well for what i'm looking for. I also reached out to support to help me with something and had a quick response!
The support is very responsive and I would strongly recommend it based on my experience. I will definitely consider other apps from this developer.
Thank you for this app, it works very well. I was able to set custom delivery and pickup dates and assign very specific time frames to them. I like how many additional options there are, like quantity for a specific time frame or prep time. Adding custom delivery locations and checking zip codes also work flawlessly.
The support staff was very quick and friendly in helping me resolve a small issue I was having. Special thanks to Maggie and Angie, in chronological order. They were really friendly and knowledgeable.
Overall, I highly recommend this app for store owners who need custom delivery and pickup rules. Thanks again! :)
I am giving this app 2 stars because it clearly needs some improvement. I have downloaded other apps from this developer and they worked perfectly! But this one has some issues with express checkout, and PayPal checkout...the most frustrating thing about all was that A LOT of orders were received without pickup or delivery date or time. I contacted support (which is good!) but I feel that their solutions were not solutions, they were just suggestions that in the end did not help to fix the issues that the app was having. It may have worked for other stores but for mine (a flower shop) didn't work at all. Mageworx, I am so sorry! This review comes from a person that hates to leave bad reviews but in this case, in order for the app to work perfectly I need to speak out about these issues.
This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.
For the most part this app worked well for our needs - my biggest issue with it was that once all the pick-up windows for the day were full, instead of turning off the day and not allowing pick-up to be selected for that day, it allowed people to select that day without a time - we ended up with about 12 people who did this before it was noticed. We also had people somehow able to order without choosing a pick-up window despite the fact that the required field was enabled (not sure how they even did it). But other than that - we would use the app again.
Was using a custom theme so had some problems installing the app - dropped an email and they replied almost IMMEDIATELY!!!! Within 3 hours since I sent an email, they installed the app for me manually.
it works as it should and allows customers to choose the delivery date and time!!!!
Hello,
We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)
Thank you, once again, for your kind words.
Have a wonderful day.
Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.
Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,
Hello,
Thank you for your feedback.
We are sorry for the inconvenience you've faced with.
The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code.
We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the windycityaquariums@gmail.com email.
Looking forward to hearing from you.
It's really good, it let me set days and timing for my deliveries, custom messages in orders and time ranges. Its awesome.
Hello,
Thank you for taking the time to leave us such a great review. You made our day!
Let us know if you have any questions. We will be happy to assist.
Have a great day.