The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The Pretty Balloon Co
I couldn't get the calendar showing on product page and despite back and forth, it seems like my requests/questions have fallen on deaf ears. Their customer service is atrocious. Emailed them "calendar still not showing", the reply was pretty much "we have implemented the code". I have paid for the ultimate version during trial period so I wanted to get it working, but in the end I GAVE UP.
Meat the Boss
If there is an option to rate negative 5 stars, I would definitely go for it.
Reason - worst customer service ever.
What happened - I sent an email regarding the possibility to customise the app to suit my need which is exactly the same as Aussie Meat.com (one of the clients in their porfolio). They returned me saying a separate app need to be developed for this functionality at a cost of $1200. I have never heard from them again after replying to them that the cost is out of budget and sent them a revised simpler functionality request. Despite the revised request was sent twice, they NEVER respond to me.
It's ok to say you do not want (or incapable?) to serve my request at cheap cost, at least you must reply my email and let me know.
You chose to ignore, I choose to let everyone know how bad your customer service is
This app is a mess and the support is not helpful either, they treat you like an idiot sometimes. The app fails every week on different sides making our business to lose money. We are testing other apps to replace this mess
THE WORST APP !!
-The app is not loading on the page of the website 30% of the time and allows clients to checkout without choosing the date, which leads to lost orders, and you can't even add the order date afterwards when manually find it in all the other orders.
-The service team is rude and at the end, they even threatened me to harm my back end Shopify Store while they had access there! Of cause, we blocked them immediately and sent all the screenshots to Shopify team, so hopefully, these guys will be banned from stealing inexperienced user's money.
-No wonder that every time when I had to physically call them on the phone, as the emails were left unattended for days, they asked me first to leave a review!!
-This is the most pointless app, even if you go to the highest plan!
ATTENTION!! - don't leave a review on their apps, just wait for it and you will see for yourself how unprofessional these guys are!
Then YOU can leave a TRUE review for other's not to be fooled, loose money and time with this Indian company!!! I am 100% sure all the positive reviews are fake!
Check other apps here, there are plenty of others with excellent customer service and professionally set up products! We have installed the other one and can't be happier! What a relief !!
Glazed New Zealand
This app never works properly. We have it scheduled for two days ahead, and people can't order up to 5 days ahead which is detrimental to our business.
The Berwick Shellfish Co.
App does not load at all and support emails go unanswered! Do not risk your store with this app. Looks like all positive reviews are fake. Will pursue for a refund.
No useful at all, and they don't allow a free trial. I believe that the other reviews are fake. I just tried it, paid the first month and I am going to uninstall
I will need to feedback after using it few months time, sometimes the app crashes and didn't able to load in the checkout page, then it affected the whole checkout process!
This is a very big risk to a store. Please fix the bug immediately.