Reviews (42)

Overall rating
3.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited February 27, 2025

Absolutely terrible - they got rid of POS support without notice despite it still being listed as a feature in their professional plan and to top it off they've been charging me $50 USD per month because that's the price that was listed when i signed up however at some point it was reduced to $30 per month and they didn't change my billing so they have over charged me by $20 a month.

UPDATE Feb 27th 2025: The developers PREVIOUS public response which has now been deleted said they would refund me the overages I was charged as they changed their plans "a few years ago". After posting their response they immediately sent me an e-mail where they offered me 2 months refunded in return for removing my review. I said absolutely not as they publicly said they'd review and refund the overages i was charged which is somewhere between $480 and $720 USD - not to mention I haven't been able to properly use the app for my purposes since early-mid January.

Without actually coming to an agreement they sent me a refund of 3 months - January, February and March 2025 (Total approx $150 USD), however the issue is that for at least two and a half of those months that they refunded for I haven't even been able to use the app the way I need to so those shouldn't have even been a question as we have support tickets going back to mid January to show this... So this is not a kind gesture this is giving me money back for a product that doesn't work for what I use it for after removing a support for a feature I depended on with zero notice.

They have also stated they said they keep no records of when their plans change pricing but that they definitely contacted me to let me know of the change, an e-mail that I can not locate despite my efforts and they have not been able to produce proof of. I can only assume that they either lied as they didn't actually notify existing clients because thet didn't want to be paid less OR they realized how much they would be inclined to refund if they produce proof of an actual concrete change date.

I imagine there are others in the same situation and I hope they speak up as this Developer is a dishonest, and is using the app billing policy as a scape goat despite the fact that it is intended to protect long term users not be a detriment to them. They have gaslit me, at points saying the feature still works, tried to provide a "refund" without actually coming to any form of settlement or agreement overall this experience after being a paying customer for over 3 years has been awful.

If you are shopping around for apps I strongly recommend looking elsewhere.

Living Fresh Home Goods + Flower Shop
Canada
Over 3 years using the app
GetButton Apps Oy replied February 24, 2025

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you’ve experienced.

You were on one of our legacy plans, which no longer aligns with our current offerings. We regret any confusion this may have caused regarding its features or pricing.

As a gesture of goodwill, we have processed a refund for three full months, as you were actively using the app with the POS feature working until the end of last year.

Regarding your review, we respect your right to share your experience. However, we want to clarify that the refund was issued based on your usage and circumstances, not in exchange for review removal. You are free to leave the review if you believe it accurately reflects your experience.

If you have any further questions, please let us know.

April 11, 2022

I really like this app. It is easy to use & helpful to our business, ensuring that we don't miss an order for delivery.

Moreton Bay Florist
Australia
About 4 years using the app
GetButton Apps Oy replied April 15, 2022

Thank you for your review. We are always here to help you out.

June 16, 2020

I use this app every Christmas when I get busy in order to manage my orders effectively and give my customers the peace of mind that they can order for when best suits them. I have had a few issues which is usually my own fault (!) but they are always solved quickly and I have no problems with the app and look forward to using it again this Christmas season.

The Garden Studio @Blooms and Buds
United Kingdom
Over 2 years using the app
October 28, 2019

The flexibility of this app fits our site's needs perfectly. Tolu at the customer service end was a great help the one time we had a bit of trouble. It's working great and we are happy with the app.

Tickled Floral
Canada
Over 1 year using the app
Edited September 10, 2019

Finally found something I was looking for and works for my flower shop. The support is top notch also so definitely 5 star.

Arreglos Florales Guatemala
Guatemala
Over 1 year using the app
Edited January 23, 2020

I've been using this app for a few months now and it has literally saved so much time with our florist. Could benefit from having a few options for the exporting. Overall very good

Amazing Graze Flowers
Australia
11 months using the app
October 3, 2018

I had an issue because the app wouldn't record the dates when ordering from certain browsers, but Tolu was great in answering all questions and he helped fix all problems. Now everything runs great and with no issues. I recommend this app if you need a calendar on your website.

Pacific Leis
United States
7 months using the app
October 26, 2020

I have been using this app for a few months now and it's been great, really simple to use and the app support has been fantastic, any issue or query quickly resolved.

Roots Kitchen
Ireland
6 months using the app
June 27, 2023

The app plays up if a customer orders more than once in a short frame of time, the second order from the customer always hides the date.

I have also contacted the team whether there is an option to NOT offer a delivery date for certain products such as online gift cards as they often have a built in email delivery calendar, which would then clash with the delivery calendar - it wouldn't be a physical product we would send out.

I am hoping that by posting this someone would kindly get back to me.

Exploding Bakery
United Kingdom
Almost 6 years using the app
GetButton Apps Oy replied June 27, 2023

Hello,
We have added the Exclude product tags option to tackle your issue. Now you are free to specify your no-delivery product tags.

February 1, 2018

Great app! Easy to set up and fantastic support from Tolu.

The Daily Bunch
Australia
3 months using the app