The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I have been using this app both in free and PAID versions have gone back to free option as just keeps letting me down. we are getting far too many orders through with no dates chosen and despite me contacting them and adjustments made it's still happening, very frustrating shopping around now
The app itself is great, its obviously very simple so that makes the $49 a month makes me feel like stabbing my eyes out with a knife. They need to assess their pricing because as of this minute I am looking elsewhere.