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This app, this company, is really good. They do exaclty what they are suppose to do. The customer care is outstanding, I mean it and I know well about how to take care of customers. They will halp you until you have everything done e ready to go online. It worth every penny.
Hey guys! Thank you so much for your kind words! We’re thrilled to hear you had such a great experience and that our team could support you every step of the way. Your feedback means a lot to us! Thanks Sam!
Does exactly what it says. You can created rates by the distance away from your locations. Really simple User interface. The support is great as well. I couldn't find something on their support pages and they helped me and even fixed the support pages all within a few minutes.
Thanks a ton for the awesome review! We’re glad you found the app easy to use and that our support team could jump in quickly to help—and even improve the support docs in the process! We’re always working to make things smoother for you. Thanks, Sam!
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
Hey Guys,
Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business!
Remember we are always here if you need any advice or assistance!
Best wishes,
Kitty
Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!
Hi Renate!
Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us.
Wishing you a wonderful Christmas season!
Betty
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!
Incredible to hear how much of a difference Jessica made—she’ll be so happy to see this! We know how critical smooth delivery setup is for your store, and it means a lot that we could step in when you needed it most. We’ve always got your back! – Thanks, Sam
Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
It was wonderful chatting and assisting you to make sure that everything was up and working as expected.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.
Really appreciate the kind words! We’re happy to hear the app is working well for you on Shopify, and we’ll be sure to pass your shoutout along to Maria—she’ll love hearing this! Thanks, Sam
Great app! Allows us to determine delivery parameters per order. Guys are always there to help and answer questions.
Hi there,
Thank you for taking a moment to leave a review, and glad to hear you're enjoying using our app!
Best wishes,
Bogi
Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!
Hi there,
Thanks for the lovely review!
It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them.
Please do not hesitate to jump back on chat should you need anything else.
Cheers,
Klaudia
This app was just what I needed. We build and deliver caskets locally. (https://simplecasketshop.com) and we need to be able to charge a fee based on the distance we drive. We couldn't find any other app that would do this. Everything else is based on using a third party for shipping, or free delivery. We were considering using apps based on postal codes, assigning an average fee for each code manually, when we found Delivery Rates by Distance. We were also able to set 2 zones, so we can have free delivery in our home town of Wichita, and charge mileage further out. We had a couple of issues; one was a bug in the app which Andy promptly fixed for us and installed the new settings, and the other was on Shopify's end, which they notified Shopify of, and they quickly fixed it. I know Andy and Sam work on some much larger projects and with other much larger developers, but they were quick to help the little guy, and I really appreciate it. I would recommend them and whatever they do, anytime.
Thank you so much for sharing your experience—it means a lot! We’re honoured to support businesses like yours and glad the app could provide the flexibility you needed. We both really appreciate your kind words, and it was truly our pleasure to help get everything running smoothly. Wishing you continued success with Simple Casket Shop! Thanks, Sam!