Reviews (79)
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Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.
The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul,
Thank you very much for taking the time to leave a lovely review :)
It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
All the best,
Jessica
Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!
Thank you Aimee for your lovely review, I really appreciate it
Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future.
Warm regards,
Jessica
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!
This app, this company, is really good. They do exaclty what they are suppose to do. The customer care is outstanding, I mean it and I know well about how to take care of customers. They will halp you until you have everything done e ready to go online. It worth every penny.
Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step.
Thanks so much!
Hello,
It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions !
Thank you,
Sandy
Does exactly what it says. You can created rates by the distance away from your locations. Really simple User interface. The support is great as well. I couldn't find something on their support pages and they helped me and even fixed the support pages all within a few minutes.
Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.
Hi Andrew,
Thank you for the amazing review!
We're glad to hear that our app has helped with your checkout process.
Should you need anything else, you know where to find us.
Cheers,
Klaudia
Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!
Hi there,
Thanks for the lovely review!
It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them.
Please do not hesitate to jump back on chat should you need anything else.
Cheers,
Klaudia
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
Hey Guys,
Thank you so much for taking the time to leave such a lovely review. It is great to hear now Zapiet- Rates by Distance has helped you charge delivery rates that suit your business!
Remember we are always here if you need any advice or assistance!
Best wishes,
Kitty