Zapiet ‑ Rates by Distance , 62 reviews

We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.

A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.

I used this app combined with Pickup + Delivery and it is working like a charm. I also want to thank Zapiet's support team for their quick answers every time I had a question or something to fix. I was very unsatisfied with other apps for deliveries and pickup until I start working with Zapiet, I highly recommend their services.

All I can say is the time and effort that goes into not only the app and the back end, but the customer service has been fantastic. I run a local business utilising Shopify and I wanted to charge free delivery up to 3 miles, £3 delivery between 3-10 miles and over 10 miles it will add £0.10 pence per mile! Delivery by distance made this happen with ease and efficiency and it is so simple for my customers at checkout.

I had an issue, (Not with the app) where i accidentally deleted some settings and the team at Zapiet resolved my issue within less than 12 hours with minimal to no implication on my customers. I want to say a massive thank you to Andy Cargill! We're making it happen!

If you run a business that offers delivery and you need custom settings, this is the app you need!

Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!

The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.

This app was just what I needed. We build and deliver caskets locally. (https://simplecasketshop.com) and we need to be able to charge a fee based on the distance we drive. We couldn't find any other app that would do this. Everything else is based on using a third party for shipping, or free delivery. We were considering using apps based on postal codes, assigning an average fee for each code manually, when we found Delivery Rates by Distance. We were also able to set 2 zones, so we can have free delivery in our home town of Wichita, and charge mileage further out. We had a couple of issues; one was a bug in the app which Andy promptly fixed for us and installed the new settings, and the other was on Shopify's end, which they notified Shopify of, and they quickly fixed it. I know Andy and Sam work on some much larger projects and with other much larger developers, but they were quick to help the little guy, and I really appreciate it. I would recommend them and whatever they do, anytime.

Great customer service and fast communication! App is a great add on to manage custom delivery rates.