Reviews (80)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited July 11, 2020

I struggled a bit with getting things exactly as I wanted them but thanks to the tenacity and kindness of the support team at Zapiet, I'm getting there. It's taken over a year to find a solution that meets my specific delivery challenges as a florist in a specifically defined area and this app looks like the ideal solution. I'm thankful I hung in there through the challenges of getting it just right. Class act team - great product. Thank you!

Petals Port Townsend
United States
14 days using the app
August 16, 2021

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Sydney's Plant Market
Australia
13 days using the app
Zapiet replied August 16, 2021

Hi there,

Thanks for the lovely review!

It was a pleasure to get you up and running with our app.
Should you need anything else, you know where to find us.

Thanks and wishing you a wonderful day,

Klaudia

November 4, 2019

I was looking for a simple way to allow a shopper to estimate the Delivery fee and then add it to their shopping cart. I found Delivery by Distance and I thought it could accomplish half of that goal. But it would not work initially. Zapiet continued to follow up with me, and even went onto my store to identify the issue. Upon fixing, it actually was better than expected! It not only calculates the Delivery Fee based on how we want it set, but also gives the shopper the option to proceed with Delivery (automatically adding that Fee to the Cart) or select Store Pickup. Saved me hundreds of dollars in custom programming and is exactly what I was wanting!

Reliable Medical Supply
United States
13 days using the app
March 9, 2018

This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!

Jacksonville Sawmill Llc
United States
11 days using the app
September 5, 2020

This is a really good app. i recommend this. i am completey working with this app to bill shipping charges for my clients

0777777777
Sri Lanka
10 days using the app
Zapiet replied September 9, 2020

Hey folks,

Thanks a million for leaving a positive review!

If there is anything we can help you with going forward, please do not hesitate to get in touch.

Have a great day :)

Kind regards,

Ronan

Edited September 2, 2021

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.

Sammy Cheezecake
United States
10 days using the app
Zapiet replied September 3, 2021

Hello,

It was a pleasure!

Don't hesitate to contact us back, if you have any more questions.

Sandy

Edited July 22, 2020

Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!

Blake's Wings & Steaks
Philippines
9 days using the app
May 24, 2022

We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!

Dana Shortt Gourmet and Gifts
Canada
6 days using the app
May 4, 2021

This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool

Evergreen Foodmart
Nigeria
6 days using the app
Zapiet replied May 4, 2021

Hi there!

Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need.

Let us know if there's anything else you need.

Take care,

Marija

January 3, 2022

Great customer service and a very functional app! I look forward to working with Zapiet in the future.

Roots to Fruits Nursery
United States
6 days using the app