Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for setting delivery rates based on distance, crucial for local delivery. It offers flexibility with customizable delivery zones and integrates well with Zapiet's Pickup + Delivery app. The app supports complex shipping configurations without coding, making it user-friendly. Customer support is praised for being responsive and professional, ensuring smooth functionality and swift issue resolution, which is vital for business operations.
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she fixed my issue in 1 minute and was great
Hi there!
Thank you for taking the time to leave such a great review.
I'm thrilled we could get your checkout page updated so fast. It was a pleasure assisting you, and I wish you nothing but the best with your local deliveries!
Happy selling!
Genesis
yes very helpful and persistant and patient :)
Hello Sandra,
Thank you for the wonderful review! We’re so glad we could help and that your experience with our support team was a positive one. Your feedback means a lot to us, and we truly appreciate your patience throughout the process. Please don’t hesitate to reach out if there’s ever anything else we can assist you with.
Best wishes,
Rutvik
fast response to my issue... thank you !
Thank you so much for the wonderful 5-star review!
I’m really glad I could respond quickly and help resolve your issue smoothly. It’s great to know Rates by Distance continues to support your store with accurate distance-based delivery pricing, helping make your local delivery setup easier and more reliable.
Your kind words truly mean a lot, and if you ever need any further assistance with your delivery rates or configuration, I’m always here and happy to help.
Srivastav
Amazing service by Srivastav! As always Rates by Distance is prompt, patient, and skilled in resolving any issues (the Issue was on our end, not the app). Thank you again!
Thank you so much for the wonderful review!
I really appreciate your kind words and I’m glad I could help get everything sorted, even when the issue was on your end. It’s always a pleasure supporting you, and I’m happy to hear Rates by Distance continues to work well for you.
If you ever need anything again, I’m always here to help.
Srivastav
Srivastav awesome! thx for quick and easy assist!
Thank you so much for the wonderful 5-star review!
I truly appreciate your kind words and I’m really glad I could assist you quickly and make everything easy to set up. It’s great to know Rates by Distance is now working smoothly for your store, helping you manage delivery pricing accurately based on distance.
If you ever need any further assistance or want to fine-tune your setup, I’m always here and happy to help.
Srivastav
Srivastav is a legend, thanks for your support
Thank you so much for the wonderful review!
I’m really glad I could help you get your distance-based pricing set up in a way that fits your needs. It’s great to know the solution works well for your store.
Your kind words truly mean a lot. If you ever need any further assistance or want to fine-tune things even more, I’m always here and happy to help.
Srivastav
Genesis UR absolutely THAAAAAAA best she saved all of us TYTYTYTYTYTY
Hi Denis,
Thank you so much for your incredible kindness and such a high-energy review! It was truly a pleasure working with you to get those cache errors in your order settings cleared up.
Your great attitude made the process a breeze, and I’m so happy I could help the team at Meal Prep Ottawa get back on track. We are thrilled to have you as part of the Zapiet family. It really does mean the world to us!
Wishing you all the best,
Genesis
Betty from Zapiet was extremely helpful answering all my questions. I have very complex shipping configurations but she had the patience to sit over the phone and support me through the whole process. Great customer service!!
Hi Jovana!
Really appreciate your kind words! It was a pleasure assisting you today. Feel free to reach out anytime!
Best regards
Betty
Great support team! Jessica helped me set up the app in no time. I had an issue where Shopify didn't recognize the shipping app. Jessica did her magic and made it work.
Thank you so much for the kind review! I'm really glad I could help get everything set up and working properly with our Zapiet - Rates by Distance app.
It was a pleasure assisting you and making sure our app was connected to your Shopify shipping profile and generating the correct rate at checkout.
If you ever need anything else, feel free to reach out!
Warm regards,
Jessica
went abive and beyond to help me with the final outcome. my shop and cart all integrates nicely and does what I need it to do. Thank you so much!
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that everything is now working smoothly and that your shop and cart are fully integrated to meet your needs. It means a lot to know the support made a positive difference.
If you ever need anything further, I’m always here and happy to help.
Srivastav
