Reviews (99)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app essential for offering local delivery with precise distance-based rates, ideal for floral shops and furniture stores. It allows setting up shipping zones by radius or miles and integrates with Google Maps API. The app works seamlessly with stores and can be combined with other Zapiet apps. Support is praised for being responsive and effective in resolving issues, enhancing the app's reliability and performance.
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Amazing as always, very helpful and quick!
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that Rates by Distance continues to be helpful for your store and that the support has been quick and reliable. It truly means a lot to know the app is providing value for your business.
If you ever need any assistance or have questions down the line, I’m always here and happy to help.
Srivastav
Very helpful backend support.
Hi Amanda!
Thank you for your lovely review! It was a pleasure supporting you. Don’t hesitate to reach out again whenever you need a hand.
Regards
Betty
Great functionality and amazing support by Betty!
Hi Steven!
Thank you for taking the time to share your review! I’m glad I could assist you with the app today. Please don’t hesitate to reach out if you need any further help.
Best regards
Betty
very good support.
Hi,
Thank you so much for your kind words!
I’m really glad to hear you found the support helpful. Your feedback means a lot and motivates us to keep delivering the best possible service. We truly appreciate your trust and look forward to assisting you again whenever needed.
Salaj
Very prompt
Hi there and thank you for the awesome review!
Glad we were able to get things sorted for you in a timely manner and should anything else come up, don't hesitate to reach out,
Steph
I was able to get a hold of a representative very quickly to help me with my problem that I was having. Betty was extremely helpful, professional, accommodating and patient. She sent me all the screenshots told me what she was doing and continue to communicate with me while she was fixing the issue, I was having on my website with my pick up and delivery. I am very thankful for this app that I’m using. It has definitely helped me in more ways than one. Thanks again Betty for your amazing work.
Hi Debra!
Oh thank you so much for another wonderful review! It was my pleasure helping you out with the issues you were experiencing with the app! If you ever need a hand always feel free to chat in anytime!
Best regards,
Betty
HUGE shoutout to Jessica on the Zapiet team. I've had some very specific technical questions, and whenever I encounter issues, she always saves the day. Thank you so much, Jessica!
The whole team is very responsive and is attentive.
This app makes delivery rates a breeze in my business. We offer local delivery, and charge for further distances. We're able to set a minimum, then charge per additional mile, with this app.
Couldn't function without it. Thank you!
Hi Nancy,
Thank you so very much for taking the time to leave such a lovely review, I really appreciate it!
I always enjoy our chats and the fun challenges you bring to the table (:
So glad that you find our Zapiet - Rates by Distance app invaluable for your business, it's great to hear.
If you have any other questions down the road, you know where to find me!
Cheers,
Jessica
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
19/06/2025 Update - Amazing Support from Ana when we had an issue wiht the app providing rates. The app is invaluable to us. If you're thinking about using it, definitely try it!
Hi Jack,
This is Ana, I am glad that all your customers can receive accurate rates for their amazing firewood. Do not hesitate to reach back out to us if anything comes up; we will continue to assist.
Thanks,
Ana
Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.
Hi Amber,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that both our Rates by Distance app and Pickup + Delivery app have been such valuable additions to your store over the years.
Your kind words about our support truly means a lot. We're always here to help, no matter the time, and it's our pleasure to find the best tailored solutions for your needs.
We’re happy to be part of your journey!
Warm regards,
Betty
Jeanette has been a huge help throughout the Zapiet configuration process - don't know where we would be without her help!
Thank you so much for this review! I’m truly happy to hear that your store is now running smoothly. If there’s anything else you'd like for us to review together, I’m here to help anytime.