BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (776)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

October 20, 2024

Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

Tahoneer
United States
33 minutes using the app
October 31, 2024

Theo was very knowledgeable and was able to resolve my issue.

Action Herbs
United States
About 4 hours using the app
October 4, 2024

Très bonne application, facile à utiliser avec des conseiller qui sont à votre écoute. Je vous recommande à 100%

My Store
France
28 days using the app
June 21, 2024

Really great customer service, was able to speak to the founder 1-1 which was quite unique and pleasing to know that my issues can be heard from numero uno.

Thanks guys :)

My Store
United Arab Emirates
3 months using the app
September 13, 2024

would prefer it if it had preview to listen to the song prior to purchase. But good overall.

Kristina Maria Arts
United Kingdom
About 2 hours using the app
September 24, 2024

Easy to use, good app :)

Finesse
Italy
2 days using the app
October 23, 2024

really easy to use - Theo was really helpful on the chat when I needed to ask a question. really recommend!!

Dockers Designs
United Kingdom
32 minutes using the app
November 1, 2024

Mateo was great, he helped me solve quite a few obstacles. Thanks Mateo!

Dandelanes
New Zealand
28 minutes using the app
July 31, 2024

app molto bella e intuitiva, theo dell'assistenza clienti molto gentile e disponibile

Dermacare
Italy
About 2 months using the app
September 12, 2024

La aplicación es muy sencilla de usar, yo todavía la estoy configurando, pero la verdad que el soporte técnico es una maravilla. Especialmente mateo, me ha ayudado mucho y es un empleado profesional y ejemplar.

MenGlow
Spain
18 days using the app