BIG Digital Downloads Products , 392 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    382
  • 2% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and efficient handling of various digital files. They praise its robust security features, including unique download links and download limit settings. The responsive and helpful customer support, especially from developer Leo, is appreciated. Merchants value the analytics dashboard, chat function, and fair pricing with no extra fees per sale. The app's reliable performance, versatility in handling links and PDFs, and contribution to business growth and customer satisfaction are also highlighted.

October 9, 2023

da

vennshop
Brazil
4 months using the app
Penida replied November 14, 2023

**To everyone reading this 1-star review : **

I want to take a moment to address the one-word review, "da," that has appeared on our official page. Seeing such a brief comment, especially from someone who has used our app for a brief period, is concerning. It raises questions about the authenticity and intent of the review, as it lacks the constructive feedback that is so valuable for continuous improvement.

As the sole developer behind this app (hey I'm Leo) I work tirelessly – often up to 16 hours a day – to ensure that every user is satisfied and that my app meets the highest standards. Despite these efforts, this review has arrived without any prior communication or feedback directly to me. No live chat, no email, no whatsapp, nothing.

I am always here to help. If you encounter any issues or have suggestions, please reach out to me directly through our live chat. I am committed to resolving any concerns swiftly, often within minutes.

Your honest, detailed feedback is crucial. It not only helps me make necessary improvements but also ensures that the app continues to evolve in ways that genuinely benefit users like you.

**To the reviewer : **
Thank you for your succinct review, "da." Your eloquence has truly left us speechless! I hope your dropshipping shop is doing well https://www.vennshop.com.br/

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