Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and efficient handling of various digital files. They praise its robust security features, including unique download links and download limit settings. The responsive and helpful customer support, especially from developer Leo, is appreciated. Merchants value the analytics dashboard, chat function, and fair pricing with no extra fees per sale. The app's reliable performance, versatility in handling links and PDFs, and contribution to business growth and customer satisfaction are also highlighted.

April 9, 2024

Leo, the founder, was extremely patient and got my issue resolved within minutes!! It was definitely user error! LOL!! This app is awesome!

JaimeElleCouture
United States
8 months using the app
April 18, 2024

Great app great costumer service, got an extra 250 Mgb just when I needed it! My clients loves it never have issues with this app thank you!
Recommend

Organiclikeus
United States
6 months using the app
March 28, 2024

Great app everything has worked perfectly! Also fast and helpful customer service when I had a question. Would definitely recommend!!

AlwaysBeColoring
United States
6 months using the app
Edited April 26, 2024

THEO is cool guy, app is amazing :-D

Lazer Artworld
Germany
3 months using the app
March 18, 2024

This app is exactly what I needed! I sell digital products but needed to provide my customers with a link instead of a digital download (like a PDF) and this is one of the few apps that allows you to add a link instead of a PDF.

When I needed help, the creator was quick to respond and fixed my issue. I highly recommend this app!

Wild And Solo
Canada
4 months using the app
Edited May 1, 2024

Falls man Support benötigt am besten per Mail kontaktieren. Leo, der Gründer, antwortet zügig und hilft einem in kurzer Zeit bei möglichen Problemen.

DR.LUISA
Germany
2 months using the app
April 7, 2024

Awesome customer support! THEO was very helpful & knowledgeable! Thank you!

Station7 Designs
United States
2 months using the app
April 13, 2024

Excellent FAST support. I just launched my new business and I took a chance on BIG Digital Downloads for my E-Book and Digital Artwork. I have been so happy with the ease of the app for Shopify and have NOT had any issues with my customers orders.
I am so grateful I decided to go with this app and I will continue to use it for my shop.
I would like to add that Leo is amazing. I have messaged him twice to ask some basic questions and he has responded (even on a weekend) very quickly. If you are shopping for the best app, then this is the one for you!

Professor Mollie
United States
2 months using the app
May 2, 2024

I Spoke with mateo and he was swift and very helpful, explained things well, very much recommend working with him and this software

Hero's Harvest
United States
About 2 months using the app
April 7, 2024

Excelente servicio, siempre están dispuestos a ayudarte

Mimelo
Mexico
2 months using the app