BIG Digital Downloads Products , 173 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    167
  • 2% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and features like assigning digital files to products and automatic delivery. They value its robust security measures, including secure download links and download attempt limitations. The responsive and professional customer service, particularly from the founder, is highly praised. Merchants also commend the fair pricing, re-download capabilities for customers, chat feature, and customization options.

March 19, 2023

I'm only giving 4 stars now because I just started using the app. So far, I love how easy it was to set up and to navigate. I can't wait for my customers to receive their digital files, and I can't wait to see how it works out. Leo, the founder, was very quick in his responses, and a great help.

Taylored By Faith
United States
About 2 months using the app
October 15, 2023

easy to use

Jess's Essentials
United Kingdom
8 minutes using the app
Edited November 29, 2022

" update " - Got a reply from programmer, and helpful in trying to fix the issues. For that I give high rating, and will update the comment once the problems are fixed. Since still paid for the function. Just installed the app, has potential, but encountered few issues and can't seem to get a response from support. 1. Can't save setting
2. Can't download file via email link
3. File size too big also hangs

臺灣工商網
Taiwan
2 days using the app
1
1