
BIG Digital Downloads Products
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration and ability to generate additional income, especially for those selling both digital and physical products. It supports instant delivery of digital items like ebooks and artwork, and features like watermarking PDFs and download limits. The setup is easy, with a direct download button on the 'Thank You' page enhancing customer satisfaction. The app's performance is reliable, and customer support is responsive, especially via live chat.
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App works very well would highly recommend but every once in a while it doesn't fulfill orders or is delayed so you have to fulfill manually. Still worth it.
Great customer service!
Very quick customer service
so far so good, super easy to use
Je suis très satisfaite de l'application. Interface intuitive et facile d'utilisation. J'ai eu besoin d'aide à un certain moment et Theo m'a offert un service à la clientèle de première qualité ! La seule raison pour laquelle je n'ai pas mis 5 étoiles, c'est que j'aurais aimé offrir mes vidéos à l'écoute seulement sans possibilité de téléchargement. Theo m'a assuré que l'équipe travaillait à l'amélioration de l'application et que la suggestion serait faite à l'équipe pour cette fonctionnalité. Je recommande sans aucune hésitation !
" update " - Got a reply from programmer, and helpful in trying to fix the issues. For that I give high rating, and will update the comment once the problems are fixed. Since still paid for the function. Just installed the app, has potential, but encountered few issues and can't seem to get a response from support. 1. Can't save setting
2. Can't download file via email link
3. File size too big also hangs
easy to use, simple, nice. founder is a nice guy too