BIG Digital Downloads Products
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (675)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for automating the delivery of digital products like ebooks, artwork, and license keys, praising its seamless Shopify integration and features such as instant downloads, watermarking for PDFs, and customizable branding. The app supports a wide range of digital content, offering flexibility and user-friendly performance. Customer support is noted for its responsiveness and effectiveness, enhancing merchant and customer satisfaction.
Refine
-
By rating
Very good app!
However, a few important features are still missing, such as filtering customers who have not downloaded the file. These customers could request a refund simply because they overlooked the email. With many orders, we have to constantly click through the lists to find these customers.
An automation feature would be even better. If a customer has not downloaded the file after x days, they receive a reminder.
Otherwise, really good!
I had an issue with the delivery of my files and Mateo came to my rescue! Thanks Mateo !!
App works very well would highly recommend but every once in a while it doesn't fulfill orders or is delayed so you have to fulfill manually. Still worth it.
Great app for its monthly subscription (cheapest one)! Highly recommend for anyone who has a lot of ideas pertaining endless digital products!
Je suis très satisfaite de l'application. Interface intuitive et facile d'utilisation. J'ai eu besoin d'aide à un certain moment et Theo m'a offert un service à la clientèle de première qualité ! La seule raison pour laquelle je n'ai pas mis 5 étoiles, c'est que j'aurais aimé offrir mes vidéos à l'écoute seulement sans possibilité de téléchargement. Theo m'a assuré que l'équipe travaillait à l'amélioration de l'application et que la suggestion serait faite à l'équipe pour cette fonctionnalité. Je recommande sans aucune hésitation !
Great customer service!
" update " - Got a reply from programmer, and helpful in trying to fix the issues. For that I give high rating, and will update the comment once the problems are fixed. Since still paid for the function. Just installed the app, has potential, but encountered few issues and can't seem to get a response from support. 1. Can't save setting
2. Can't download file via email link
3. File size too big also hangs
easy to use, simple, nice. founder is a nice guy too
Very quick customer service
so far so good, super easy to use