BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (564)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    551
  • 2% of ratings are 4 stars
    9
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration and ability to generate additional income, especially for those selling both digital and physical products. It supports instant delivery of digital items like ebooks and artwork, and features like watermarking PDFs and download limits. The setup is easy, with a direct download button on the 'Thank You' page enhancing customer satisfaction. The app's performance is reliable, and customer support is responsive, especially via live chat.

September 21, 2024

App works very well would highly recommend but every once in a while it doesn't fulfill orders or is delayed so you have to fulfill manually. Still worth it.

Analog Sound
United States
6 months using the app
July 11, 2025

Great customer service!

My Store
United States
About 3 hours using the app
March 11, 2025

Very quick customer service

tasmap
Australia
About 23 hours using the app
November 30, 2024

so far so good, super easy to use

Empowerment Apparel
United States
About 16 hours using the app
July 27, 2024

Je suis très satisfaite de l'application. Interface intuitive et facile d'utilisation. J'ai eu besoin d'aide à un certain moment et Theo m'a offert un service à la clientèle de première qualité ! La seule raison pour laquelle je n'ai pas mis 5 étoiles, c'est que j'aurais aimé offrir mes vidéos à l'écoute seulement sans possibilité de téléchargement. Theo m'a assuré que l'équipe travaillait à l'amélioration de l'application et que la suggestion serait faite à l'équipe pour cette fonctionnalité. Je recommande sans aucune hésitation !

Guidance avec Isabelle
Canada
23 days using the app
Edited November 29, 2022

" update " - Got a reply from programmer, and helpful in trying to fix the issues. For that I give high rating, and will update the comment once the problems are fixed. Since still paid for the function. Just installed the app, has potential, but encountered few issues and can't seem to get a response from support. 1. Can't save setting
2. Can't download file via email link
3. File size too big also hangs

臺灣工商網
Taiwan
1 day using the app
February 8, 2024

easy to use, simple, nice. founder is a nice guy too

Kingston
Hong Kong SAR
28 minutes using the app
May 14, 2025

The Songwriters Joint
United States
Over 1 year using the app
June 25, 2025

The Co-Founder
Australia
About 1 hour using the app