BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (775)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

November 4, 2024

I have just started using it and so far it works fast and efficiently. The price is reasonable and the online assistance is fast and you chat directly with the developer. Which is great, he is open to assisting if anything is needed.

Deco-Party
South Africa
19 days using the app
October 4, 2024

Had an issue with a customer, Theo was quick to diagnose the issue and help! great customer service, and great product. nice to have automation as a part of my business

PRINTS WITH JOY
United States
About 2 months using the app
October 15, 2024

The contact support it is really great! I had an issue with a digital product which was not even related to the Big digital downloads products, but Theo really helped me resolving it. Really recommend this app!

Izzie Publishing
Romania
24 days using the app
October 1, 2024

This app has been pretty much self explanatory to set up. Clear and straight forward all the way. As a newbie to creating digital downloads I had done some researcch but I needed a bit of help with a few things related to the exact settings of this app. The super fast personal response has been really great and put my mind at rest. Tnanks a mill.

Parade Handmade
Ireland
6 days using the app
Edited October 21, 2024

I recommend this app if you're interested in selling digital downloads directly to fans. It allows me to do a soft release of my music via Shopify weeks before major outlets release it on their platforms for streaming etc. I would also like to mention that customer service was available every time I had an issue... and that part was critical because again, this method of distribution is new to me. - Two Thumbs Up-

BooCoo's EP
United States
5 days using the app
November 13, 2024

This app actually works when sending files to people and I can actually put it in my checkout page unlike the original shopify downloads app. Their support was pretty fast and helped me with what I needed. Definitely the best app for this right now.

Shaun VI
United States
2 days using the app
October 10, 2024

They are fast in solving any issues that I have, there app are responsive, if i want to work on any other Shopify store, there app will be mandatory for me to use, thanks very much for helping me.

MY STORE
Saudi Arabia
27 days using the app
August 13, 2024

I recently started using this digital download app, and it’s been a total game-changer for me. The interface is incredibly user-friendly, making it easy to find, purchase, and download all types of digital products. Whether you’re looking for eBooks, courses, or creative assets, this app has it all. What really sets it apart is the seamless download process—everything is fast, smooth, and just works. Their assistance is also perfect. The founder Leo Is very Friendly and helpful.

Pixinger Store
United States
About 2 months using the app
August 16, 2024

Hands down the best key and file sender in the market. It sure needs a few features in it so it can be perfect, like making keys available again if the order was not paid/expired, and also the integration with the amazing new shopify account pages. But hey, their support is stellar with Leo and Mateo always helping me out and being so friendly. I have no regrets at all. Go for it.

Ilha Restrita
Brazil
24 days using the app
August 31, 2024

Man THEO has been so much help throughout this process in making this app work the way i intended. I will definitely recommend this app

LifeGetsEasy
United States
4 months using the app