BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (775)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

October 11, 2024

So far so good! I was looking for an easier way to provide digital products to my customers and Hopefully this is it! Mateo was excellent via Chat as I'm still in the process of uploading products but he reassured me if I had any issues to contact them directly. Great Customer service! Thank you!

Quizook
United States
About 23 hours using the app
November 11, 2024

Léo at BIG DD is great, very personable and helpful with new players to the eCommerce world. I like the simplicity and guided steps even as a techie. I look forwards to working with him and BIG DD going forwards.

Thanks

Stuart
Prints to Frame

Prints to Frame
United Kingdom
8 days using the app
August 15, 2024

A great app!

I had a really hard time deciding which digital downloads app to use for my business and tried many. When I stumbled upon this app, I found it the simplest and most intuitive to use. It also has a very smooth delivery experience (right after checkout and email). To top it all, the founder and customer support helped me setup with everything I needed very quickly! I really recommend this app.

Indiga Healer - Digital stationery for creative souls
United States
6 days using the app
October 28, 2024

Theo was great at assisting me with getting my store verified. Fast responses and quality assistance. Now my digital product is ready for purchase!

Mindful Threads
United States
5 days using the app
November 17, 2024

Customer service is quick and responsive and very helpful haven't used it that long but so far so good.

Waze2Wellness
United States
7 days using the app
October 11, 2024

These Guys are the best! they have went above and beyond any other customer service I have ever dealt with. I HIGHLY recommend Big Digital. 3OG Music

3OG Music
United States
8 days using the app
October 9, 2024

Super App for digital download shops.... easy, professional, and great customer service!!!

Past Paper Pretties Printables
Canada
27 days using the app
October 17, 2024

Theo was a great help to solving my issue! Digital Download has been a blessing to my brand.

Break The Bank
United States
25 days using the app
August 21, 2024

I downloaded this app after trying a few others and I have found it to be the best for my digital art store.
It has everything I need and being able to upload several files for one product is great.

I had a few questions about setting things up and I received a super fast, helpful response on their chat feature.
I have now upgraded to the pro plan and I look forward to adding all my products.

Thanks guys!
Diane

gingerandember.com

Ginger & Ember
United Kingdom
1 day using the app
November 16, 2024

Chatted with Theo this morning and I was very impressed. I'm not tech-savvy so he had to walk me through a few things and not once did he make me feel stupid. Theo was very patient, thorough, and kind. The issue was handled quickly and efficiently! Super happy that I chose this app. If I could give Theo a gazillion stars, I would! Thanks for your help. gta

Home Sweet Jamaica
United States
About 15 hours using the app