Overall rating
4.6
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 20, 2021

This is simply the best download app on shopify and I've pretty much tried or tested every single one of them. I'm selling PDFs and it provides everything I want, from file encryption to PDF stamping. I had a few problems with a security setting (acually an Adobe Acrobat reader bug) and Michael sorted it out very quickly. The support on this app is amazing. I can't recommend it enough if you want to sell PDFs with very good security against copying.

De Long
United States
About 1 month using the app
Uplinkly replied April 21, 2021

Thanks so much for your honest review! Great to hear you can delivery your PDFs securely. All the best for your business in 2021.

April 11, 2021

This is tremendous app with outstanding customer support. Michael solved my problem really fast. The thing I like the most is that you can customize this app according on your needs (of course with the help of Michael). I would recommend this product 100% without any hesitation!

The Healing Center
Slovenia
29 days using the app
Uplinkly replied April 21, 2021

Awesome stuff! Thank you for your review. Customization seems to be very important given that every business is different - so we love that our app has been built with that in mind and is so flexible.

Edited April 26, 2021

This app was easy to use. I got confused upon initial setup but customer service was very responsive and resolved my issues asap.

firstaidkitshop
United States
27 days using the app
January 2, 2023

Great service, provided custom implementation and worked with me on a custom plan to suit my needs. Friendly bandwidth terms and good storage options for the pricing

Yarrawah Interactive
Australia
22 days using the app
January 28, 2022

We used Uplinkly to launch our HOME SKOOL product line and found it to be everything we wanted and more. It was easy to set up and the support team was very responsive in answering our questions. I highly recommend.

Kate Lester Home
United States
16 days using the app
Edited October 5, 2022

One thousand stars for the performance of this perfect app; ONE MILLION stars for the incredibly rapid-response customer care from its developer, Michael! I knew nothing about digital delivery apps when I went searching for one, so I read the reviews for almost every one available. I ultimately chose Uplinkly Digital Downloads for three reasons: (1) the clear-language description of its capabilities, and (2) the performance ratings from users, but what sealed the deal for me was (3) every single review of UDD stated the unparalleled customer service provided by Michael. Because he is the developer, he knows every tiny detail about the app, and is willing and able to impart knowledge to help his customers. Now, as we all know, there are lots of headaches with new business startup, You need a strong, timely, and reliable tech support; it is comforting, if not vital. And that is the kind of support you will get from Michael. He picked me up and set my feet on solid ground more than once, and I am very grateful. Do yourself a favor, and give Uplinkly DD a try! Best decision I have made, and it will be yours, too.

Oldmrsmoody.com
United States
15 days using the app
May 6, 2021

Our entire business is based on digital downloads-- Uplinkly is the perfect solution for us. The price point is a perfect fit-- in terms of customer service, all questions on our setup were answered IMMEDIATELY-- they also came up with ideas for customer access beyond what is described and we have now leapfrogged over the competition. TEN STARS!

San Francisco Stitch Co
United States
10 days using the app
December 6, 2020

This app works great and the customer service is top notch. I highly recommend. They returned my emails within the same day and helped me customize a template to meet the needs of my store. They went above and beyond helping me with my set up. It's very easy to use and the customers have been very happy with their experience as well.

tabythapolaris
United States
10 days using the app
Uplinkly replied December 21, 2020

Thanks so much for your review! It's lovely to hear your customers are very happy. All the best for 2021.

August 5, 2021

I only sell digital downloads so the quality of a download app is critical. This app has allowed me to create a seamless and customized journey for my customers. I'm always worried when I get a new app - afraid of what lies ahead when it comes to customization and customer service. But, this app? It's far exceeded my expectations. Michael is phenomenal and timely and (ahem) patient when it comes to helping me help my customers. Thank you, Michael, for giving me the BEST APP I use!

Fearless Homeschoolers
United States
7 days using the app
May 3, 2021

If I could give this app 10 stars, I would. Easily the best app and customer service experience I've had so far on Shopify. The app itself is a dream for adding digital downloads to products. It's easy to use and understand, with lots of options that were important to me such as 1) using links instead of uploading files; 2) being able to edit the titles of downloads; 3) and making downloads available at checkout. But what really blew me away was Michael's support. He went above and beyond to make my downloads both look AND function exactly as I wanted. He was quick, responsive, collaborative, and genuinely willing and happy to make ANYTHING work. If you need to deliver digital files to customers, don't bother testing out the other apps. This one is a true gem!

The Organization Toolbox
United States
3 days using the app