Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 23, 2023

Great support, great app. You can edit the thank-you page to fit your needs. You can also add upsells, cross-sells and give a discount for next orders. Had some issues but them team solved it quickly.

Kolua
Netherlands
4 months using the app
Dinosell replied January 23, 2023

Thank you so much for the wonderful review. We truly appreciate your feedback, and we are glad that our team was able to resolve the issues you had in a timely manner. If there's anything else we can assist you with, please do not hesitate to reach out to us, We are grateful for your continued support 😃.

May 30, 2021

I think is the best app to personalize costumer experience "thank you page" that generate additional sells, retention, and loyalty.

Likha Tropics
United States
4 months using the app
Dinosell replied May 30, 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us.

If in need of further help please contact us at roar@dinosell.com or via our in-app chat.

-Sajith, Dinosell Customer Support

Edited July 16, 2021

This app is honestly the best. It does what every other Post Purchase Upsell app does, but for free! Customer support is responsive, there are a ton of customization options, there are no bugs. It takes just a few minutes to show up on the checkout page. I love it!

Motion Factory
Greece
3 months using the app
Dinosell replied July 17, 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app.

Thanks again and we really appreciate you taking the time to share your experience with us.

- Ann Benson, Dinosell Support

January 31, 2023

Excellent service from Saanvi at their team. Great app. Needs a few tweaks, but with a few creative workarounds it can do some great things for you.

Fiole
United Kingdom
About 2 years using the app
Dinosell replied February 1, 2023

Thank you for the review. We are thrilled to hear that you received excellent service from our team. It means a lot to us when our customers feel supported and valued.

We are also glad to hear that you find our app to be great. We understand that there might be a few tweaks that are needed, and we would love to hear more about them so that we can continue to improve the app and make it even better for you.

If there is anything else that we can assist you with, please don't hesitate to reach out to us. We are always here to help.

May 27, 2021

The app is pretty simple and easy to use. Customer support was responsive and helpful. It could use a couple more customizable elements, like the option to remove or add a timer to the up-sell widget, but other than that, I am satisfied with the app.

Village Runway
Canada
Over 1 year using the app
Dinosell replied May 29, 2021

Hello,

Thank you so much for your kind words, we really appreciate you taking that time to share your honest words with the Shopify community, this means a lot to us.

Also, the timer option that you have mentioned in the review is actually available in our app. It is only available for cross-sell campaigns. Please make sure you check that out.

If you are in need of further assistance in the future please contact us at roar@dinosell.com or via our in-app chat.

-Sajith, Dinosell Customer support.

February 1, 2023

goog, I like it, i like the team, everything is super goooooooooooooooooooooooooooooooooooooooooooooooooooood

Money Making Mom
United States
About 1 month using the app
Dinosell replied February 2, 2023

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you like our app and the team behind it. We are always happy to help you.

August 31, 2021

I tried Dinosell because it was the cheapest (well, free) app for reconverting customers after they checkout. It was pretty good but I didn't like the branding, so I went to a different app. Oh boy, the other app was terrible user experience and support. So I came back to Dinosell and asked if branding could be removed. Anand from Dinosell removed it in seconds after I asked, and now the checkout experience looks absolutely amazing. My favourite part is the little confetti! Thanks team. Definitely sticking with you guys now.

Flying Solo Gear Company
Australia
28 days using the app
Dinosell replied September 1, 2021

Thank you so much for your kind words. We are really excited to hear how much you like our app. We have just started out as a company and all this positive feedback feeds us more than you realize. Thanks again and we really appreciate you taking the time to share your experience with us.

If in need of further help please contact us at roar@dinosell.com or via our in-app chat

- Rachel Thomas, Dinosell Support.

May 27, 2021

This app is easier to setup that all of the ones we've tested out so far. Really liking the amount of customisations you can do and customer support is great! Can't wait to see how well it works compared to pre-purchase upsell

GS Equestrian
United Kingdom
20 days using the app
Dinosell replied May 27, 2021

We're excited to see the review on your first experience with Dinosell 🦖 Thank you for sharing honest feedback. Appreciate it. 🙏🎉

Feel free to get in touch with us via 24x7 chat or write to roar@dinosell.com for any help.

- Ann Benson, Dinosell Support

January 26, 2023

It's my first time trying this kind of app and I must say I'm surprised ! Allow you to create a very personalized and fun thank you page which will put the lights on your brand compared to your competitors. Customer service is amazing, thank you and keep up !

Satinée
France
About 1 hour using the app
Dinosell replied January 26, 2023

Thank you for taking the time to share your experience with us. We are glad to hear that you are enjoying using our app and that it has helped to enhance your brand. Thank you for your kind words and for choosing our app. We will continue to work hard to improve and provide the best experience possible.

May 27, 2021

What an amazing app! The team was awesome they helped me every step of the way! The app is free which beats all the other ones hopefully we will get some sales but its great for just customizing the thank you page great app highly recommend!

Lovepawz
United States
21 minutes using the app
Dinosell replied May 29, 2021

Thank you so much for your kind words. Customer satisfaction is our top priority and to see that you are happy with our service gives us immense pleasure.

If in need of further help please contact us at roar@dinosell.com or via our in-app chat. We are here to help.

-Sajith, Dinosell Customer support.