Reviews (33)
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Do not get this app, i got it to try it out and it made me approve billing and it dose not work and i have not been able to change or cancel the billing.
DOSE NOT WORK !!!
After sending 2 support requests which were ignored after the app stopped working last week I would not recommend this app at all. It did work prior to Shopify implementing the new One Page Checkout, but now it will show the discounted quantity break price in the customers cart, but it all gets removed during checkout, resulting in the need to refund customers after placing an order.
Questa app funziona alla grande. Inoltre il supporto mi ha risolto un problema in appena 24 ore. Grandiosi!
Grazie mille per aver condiviso la tua esperienza con la nostra app :) Siamo stati felici di aiutarti. Fateci sapere se c'è qualcos'altro che possiamo aiutarvi con.
Does exactly what we need for multiple discount options, and support is friendly and fast when we've needed them.
Glad to meet your expectations😊 Don't hesitate to contact us if you need our assistance!
Does the job simply! The set-up is simple and effective and we're always delighted by their support team. Cheers!
Thank you so much for the review! Please let us know if there is anything else we can do for you. We are always happy to help 👍
Great app providing us with a quick and easy way to offer discounts across products and different promotions for different products. We identified a problem and it was quickly fixed by the support team. Communication with the TenGrowth team is great as well, very prompt and efficient.
Thank you for your honest review! We do our best to simplify the app and provide you high-quality support you deserve :)
The app has been working pretty well but there are orders that slip through and the discount doesn't kick in. Which results in the customer having to email me and complain about being overcharged (sometimes $30 which is a lot) and then I have to go refund that amount. Support has given me no reason as to why that happens, just claim its because of ShopPay or PayPal. All orders are paid via ShopPay or PayPal so that doesn't make any sense. I'd love to figure out the issue and then this app would receive 5 stars.
After an initial flurry to customise the app for our store, which seemed helpful (which is why this review is 2 starts not 1), customer support became ridiculously slow, and actually caused us to lose sales. The app caused a malfunction in cart - showing cart empty. QD did not announce when they were working on the site which adversely affected our customers, too. We have had no response over a week after telling them about the malfunction so have now have deleted the app.
We sincerely apologize for the misuderstanding. Our application does not make changes to the code and could not cause such issues with the cart.
We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
Makes adding quantity discounts to a large number of products quick work. However, I'm afraid my customers are going to be bombarded with spam.
Thank you for your feedback! This is very important for us. Don't worry! We don't send any spam to our users :)
The best Quantity Breaks and Discounts app in the market. The client support is also the best. They will help you with anything.
The best service for the best merchant :) It's our pleasure to help you.
