Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective implementation of quantity breaks and volume discounts, praising its user-friendly setup, compatibility, and responsive customer support. It offers multiple discount options, tiered pricing, and displays discounts on product pages, potentially boosting conversions. Appreciated for its fair pricing, it also increases average order value with its clean design and customization options.

December 31, 2019

working well. the APP do that it should do. I have to leave a comment here, the app is recommended, you can try it out

Ronilo
Austria
About 14 hours using the app
April 2, 2021

they help us solve the problem! great! it's good to get started with this app! customer service is just great! Hopefully, the app will help increase my AOV. Just installed and it is very easy to use. The only problem I had was quickly solved by Hanna.

e-wandpro
Ukraine
About 13 hours using the app
TenGrowth replied April 6, 2021

Thank you for the review! Your support inspires us to make the app even better. 😊 Don't hesitate to contact us if you need our assistance!

Edited January 30, 2020

I was spammed by these people by email because their app broke my entire store once, making it so that people could not check out at all, which made me lose money once and made the entire cart broken. They then begged me and spammed me with like 4 emails saying to come back to have them give me premium for free. NOT EVEN WORTH IT FOR FREE. It then, broke my entire store and made me lose HUNDREDS of dollars worth of sales, the quantity would constantly change, and would set my items to prices that were absurd. Basically, people could buy 100 of my items for the price of one. Terrible, and lose my email. Stop spamming it. I am NOT going to remove this review.

Lucky Store 8
New Zealand
11 days using the app
TenGrowth replied January 30, 2020

Hi!
There was a little misunderstanding between us.
When you installed our app for the first time, you faced the problem that you described in the negative review. We quickly fixed the bug and informed you in the letter. We are not spamming and we were not going to.
The second problem mentioned in your review may be connected with the app settings. There was chosen the rule “Buy X get Y”, in your case - buy 2 and get 10 for free. It is the reason for the money loss!
Please accept our sincere apologies for this situation. We didn’t want to mislead you.

May 23, 2020

The best app for quantity breaks is available. The team offers fast integration and simple configuration. I strongly recommend it!

Relaxtion Centre
India
About 11 hours using the app
May 6, 2020

good app & great customer service! sadly we had to move on due to a specific must-have feature this app couldn't provide. totally recommend this app to anyone!! thanks jessica & team

DIAMOND PRIDE
Germany
7 days using the app
April 22, 2022

They told me the app is able to make quantity discounts and the customer can additionally use a Shopify discount. It doesn´t work. The customer service needs very long to answer and my problem is still not solved. We lose sales volume every day!

ASB Greenworld Shop
Germany
8 days using the app
TenGrowth replied May 2, 2022

I am so sorry to hear that you experienced certain difficulties using our app. That should never have happened, and I completely understand how frustrating this must be for you. Unfortunately, you uninstalled the app before we got information that was necessary to solve the problem.

May 22, 2020

When the app works, it's great. When it doesn't it creates a lot of headaches for me and my staff. The BOGO functionality was particularly problematic, with about 1/3 of customers not getting the free product they expected, requiring refunds or extra communications explaining the issue and manually adding free items to orders. Support was good at first, but the last two or three messages I sent got no response.

EasyGenie
United States
7 days using the app
TenGrowth replied May 25, 2020

Hello!
Please accept our sincere apologies for this situation!
We would highly appreciate if you give us a second chance, so we can define the reason for such app behavior.
We had received and replied to each of your requests by email, but it seemed that the letters got to the Spam folder.

February 11, 2022

Installed app and it calculates correctly to sub-total but then revers to full price for the total in the cart. Contacted their support which took 2 days to reply and then a week later problem was not corrected. Just kept getting message "give us more time" - this for something that is most likely a single line of code. Removed app thus wasting a week.

*Hype Nail Polish
United States
4 days using the app
TenGrowth replied February 24, 2022

We are sorry for the unpleasant situation you had with the app.
The issue you observed was fixed in your shop but you might have missed our email or not noticed the changes we made. We are sincerely sorry for making you wait for a response and then a resolution to the situation. Our team did their best to quickly fix the app.

January 10, 2020

This ap was fast to set up and seems to work great. No going into liquid or hard stuff............

Healthshop 101
United States
About 5 hours using the app
Edited April 3, 2020

this app is great, and it meets my blunk discount needs and the customer service is awesome too!!! recommend!

WingsLove
United States
About 3 hours using the app