Reviews (147)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of integration, customization options, and its feature of displaying discounts in the cart, which enhances customer experience and boosts conversion rates. The app is praised for its affordability and reliable performance. The support team, especially Arthur, is commended for their quick response and assistance with custom coding and troubleshooting. Many merchants recommend this app for its positive impact on their businesses.

November 24, 2023

This app has compatibility issue with a wholesale app we use, and caused the wholesale order having discount code auto-applied, and resulted in big lost on us.
We uninstalled the app and still found in some circumstance it would happen again. We hired developer to look into it and was told there were legacy code from the app causing trouble.
We need to remove all the legacy code from this app, however we have no how to contact them (hence has to write a review) or any support document available for our developers.
Hi team, could you please kindly reach out to us and help remove the legacy code from your app? Thank you!

Gioia Wall Art
Australia
Over 2 years using the app
Syncube 🥇 replied November 26, 2023

Dear Gioia Wall Art, we're absolutely understand your concerns. Incompatibility with other apps may happen sometimes. However, our app uses theme extensions which doesn't leave any legacy code in your theme files after uninstallation. Once you uninstall the app all storefront is cleared.

Our team always help to resolve urgent issues within hours and you always may find the support email address on the app listing page or inside the app. Unfortunately, we haven't got any requests from you apart from this review.

August 12, 2023

worked at the beginning but for some reason, this app stopped working. I lost about 150 orders... would not recommend

Prosmile
Sweden
4 months using the app
Syncube 🥇 replied August 15, 2023

I apologize for the frustration you've encountered with our app. We understand the importance of smooth operations for your business. The issue you faced was actually due to a fault in the Shopify checkout system, which unfortunately impacted the functionality of our app and resulted in the loss of around 150 orders.

We completely understand your disappointment and regret any inconvenience caused. Although this was beyond our control, we're committed to assisting our users through challenges like these. If you have any further concerns or questions, please feel free to reach out to our support team. Thank you for your understanding.