Reviews (32)
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no customer service and trying to purchase more and not working but zero tech support
great customer support! I had an issue with the app and they contacted me right away to help me and were very friendly too
We're sorry for the error. Maybe the settings have an issue. We will contact you to support you in detail.
Thanks a lot
I used this app to setup my store for an end of financial year special that we were running. It worked flawlessly. Very easy to setup and customers instantly saw the specials when they clicked on the products. Very well done. Thanks team
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Amazing!!
This works great and constantly improving as well. Easy to use and give your customers a better experience.
Worth the $$. Highly recommend it!
Dear Alfa Vitamins Store,
Thank you for your great review, your feedback is our motivation!
Regards,
Autoketing team.
So easy to use and works perfectly!! The aesthetics of the sale announcements on the products grids is incredible and I have had 0 issues navigating and using the app. Functionality is A1
Hi!
I searched a lot for an app for discounted variants and collections. It's good for this matter. The app would be more efficient if a campaign could be duplicated, or could be modified once it's active (if you mistake something you can only delete it which is frustrating if you discounted manually some variants of products). For an app of 14.99 dollars/month this features should be mandatory. It would be nice if the discounted products could be organized in a Collection (SALES for example). I manually add discounted products in a Collection named Sales and when you have hundreds of products it's not very efficient to add/remove manually products in/from a Collection. Hope to see improvements soon.
Thanks for your feedback and suggestion. We're sorry for the inconvenience.
We will try to improve our app in the next version.
Regards
The app eliminates discounts by itself and once the campaign is ongoing, you cannot modifiy anything and you need to do it all again.
While a discount campaign is running, it's impossible to modify it.
We replied to your ticket to solve the problem about discount removal. Please check the inbox.
Thanks a lot
A great tool! the support i have recieved has been extremely fast and more than helpful. One of the best tools i have used.
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,
割引設定しても割引できない商品あって使えない。
This is the second time I have set up a sale on this app. Once again it was easy to set up but once again the app failed. The first time it did not return all prices to normal. This time it has not discounted all the products. This makes me look very bad to my customers :-( Support was very quick last time and I hope it is this time - otherwise my widely advertised sale will be a big fail!