Discounty: Bulk Discount Sales

Discounty: Bulk Discount Sales

Reviews (515)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective discount management and sales enhancement capabilities. It is user-friendly, integrates well with Shopify, and supports various discount strategies like bulk discounts and "Buy More, Save More" offers. The app runs smoothly and the customer support is noted for being responsive and knowledgeable, adding to its value and effectiveness in promotional strategies.

March 6, 2024

This app is incredibly intuitive and user-friendly. It saves countless hours of work, making the fairly priced subscription fee well worth it. I must commend Discounty's exceptional service-oriented team for their prompt and efficient problem-solving abilities.

NordicPrints.dk
Denmark
3 months using the app
June 16, 2024

My customer service experience was exceptional!!

Burro Bag
United States
2 months using the app
May 13, 2024

They have awesome customer service! I'm pretty picky about how things look, and they spent a couple of hours customizing everything for me! Thanks so much!

Better Than Magic Beauty
United States
9 days using the app
February 4, 2024

Great app for adding discounts to products. Great customer support as well, there when you need help at anytime! Highly recommend.

Urban Bloom Creative
United Kingdom
3 months using the app
February 1, 2024

I love this app - and the team behind it! Before using Discounty, I was losing money on the tiered discounts I was offering via the basic Shopify discounts, as I wanted to use the automated discounts, but couldn't specify specific product types or tiers to each discount, it would just give a blanket discount no matter what mix of products the customer purchased. By using Discounty, I have now set up tiered discounts for each product type, which the customer can see both at product level and in the cart. For me, I know this app will end up paying for itself, as I'm no longer losing margin when customers buy several different types of products. Customer support has been fantastic - my website is a little old, so needed the code tweaked to enable of couple of aspects that I needed. The team implemented these changes quickly and professionally. Big thanks to you all for the responsive customer service.

Pretty in Print Art Ltd
United Kingdom
3 days using the app
July 16, 2024

good costumer service

My Store
Suriname
About 1 month using the app
July 23, 2024

Nice app for set discounts, easy and nice display of the information. Also the support is 5 stars! Thanks!!! ;)

Kimondo
Spain
21 minutes using the app
July 22, 2024

Great app. Very easy and quick to set up the discounts for the store wide sale.

Hannah and Henry USA
Australia
About 1 hour using the app
June 7, 2024

Nareh was amazing and super efficient at fixing my issue.
Anything you need they just get it done.
Always willing to help and super quick.
Kyle

Sopkari
Australia
About 19 hours using the app
April 23, 2024

Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.

FOLKE PTY LTD
Australia
3 months using the app
Discounty replied April 25, 2024

Thank you for your feedback. We deeply regret the issues you've encountered with Discounty.

To clarify, our 'General discount campaigns' adjust product and compare-at prices. If these are not deactivated before uninstalling the app, discounts may remain active. It appears the app was uninstalled without deactivating your campaign. For resolution, please reinstall our app temporarily, allowing us to access your store and quickly rectify this.

Regarding billing, Shopify apps recurring charges are generated at the start of each billing cycle. It seems that you uninstalled the app after this cycle. We have confirmed no further payments were processed post-uninstallation. Despite this, we recognize the inconvenience caused and are prepared to issue a refund.

We have reached out via email to resolve these issues promptly. Your satisfaction and trust are paramount to us.