Reviews (887)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

October 22, 2024

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

My Store
Pakistan
21 days using the app
September 30, 2024

It is a great tool. It has everything I needed for my website. And the customer service is excellent and fast.

jamesandstevenmx
Spain
10 months using the app
October 12, 2024

This application is truly impressive! It works very smoothly and is incredibly easy to use. The user interface is intuitive, making it simple to connect with customers without any hassle. It has significantly improved my communication and engagement, allowing for faster responses and seamless interaction. Overall, a highly efficient and reliable tool for anyone looking to manage customer relations effectively.

Artsy Store
India
28 days using the app
November 17, 2024

I'm very impressed with this company’s service. Their customer support is excellent always attentive and ready to assist whenever needed. Additionally, the app they offer works flawlessly: it's fast, efficient, and super easy to use. It makes everything much simpler, and I haven’t encountered any issues while using it. I highly recommend their services for the quality and care they put into every detail.

Lisstology
Ecuador
2 days using the app
October 11, 2024

Very easy to install and use, great features. Works very well, i m glad i found this app in the store.

Sare Ceviz
Türkiye
26 days using the app
November 7, 2024

Worked very well for us.
The support is top notch and very responsive and courtous.
Will recommend

MountMiller
India
9 months using the app
September 4, 2024

The Dondy:WhatsApp Marketing + Chat app is great, and the Customer Service is even more impressive. I got helped by Tamir and he was amazing. Loved the experience.

Italian Deli Online
South Africa
About 2 months using the app
October 19, 2024

best customer service I have ever seen. Whenever I have a question or need assistance, they respond within seconds. Whether it's a person or a bot, their replies feel friendly. best WhatsApp marketing app

The Leather Warehouse
India
About 2 months using the app
November 6, 2024

"I highly recommend XYZ Upsell & Cross-Sell for any Shopify store owner looking to boost their sales and offer a more personalized shopping experience. It’s incredibly easy to install, with a user-friendly interface that integrates seamlessly with Shopify. The AI-powered recommendations have already started to increase my average order value, and the customer support is top-notch—they responded to my inquiry within minutes. The app also offers a free trial, so you can try it out with no risk, and the pricing is very reasonable compared to other upselling apps. Plus, it’s fully scalable, so it will grow with your store. If you’re looking to increase conversions and improve customer satisfaction, this is a must-have app!”

Vapors Space
Pakistan
About 14 hours using the app
August 12, 2024

Great Tool, i have just started using it and i find it very convenient to get in touch to my customers right away when they have any questions and while they are making there purchase decision.
Thanks

Twinkle Trolley
Pakistan
21 days using the app