Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement and communication through its user-friendly interface and easy integration with Shopify. They value its real-time communication feature for direct interaction via WhatsApp and customization options for brand alignment. The app's analytics and tracking capabilities are praised for aiding decision-making. It's effective in boosting sales, conversions, and cart recovery. Merchants also commend the responsive and helpful customer support. The app is recommended for its simplicity and effectiveness, even in its free version.

April 19, 2024

Hola no la contraten me cobraron la suscripción anual 2 veces les mando wattsapp al soporte y no contestan! no la contraten se van arrepentir es mala aplicación

PREM BOUTIQ
Mexico
5 months using the app
November 10, 2023

L app, I uninstalled it and it still shows the whatsapp icon on my web page. I can't take it off

Emporio la Mocha
Chile
2 months using the app
September 3, 2023

When I took one year plan one year plan had unlimited One click cart recovery messages now it reduced to 20, I want refund

Leclerc Baby Stroller
United Arab Emirates
2 months using the app
Dondy replied September 5, 2023

Hi, please note the pro plan never had unlimited one click messages. Unfortunately you may have gotten confused between our plans. We are glad that you decided to continue using our services despite your unpleasant and misleading review.

December 13, 2023

cant select free plan

LAZZYZONE
United Kingdom
7 minutes using the app
Dondy replied December 15, 2023

Hey, the free plan is the default plan, so if you didn't select the paid plan you are on the free plan. We have customer support on email and WhatsApp 24/7, if you need help to use the free plan please talk to us.

February 24, 2024

Atención al cliente innecesariamente estupida. Desinstalo la app de forma inmediata.

MagnetiQua
Spain
About 2 hours using the app
February 29, 2024

Não tem plano gratuito, uma farsa. Deletando agora!

AGRiders
Brazil
10 minutes using the app