Reviews (818)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

September 30, 2024

It is a great tool. It has everything I needed for my website. And the customer service is excellent and fast.

jamesandstevenmx
Spain
10 months using the app
August 12, 2024

Great Tool, i have just started using it and i find it very convenient to get in touch to my customers right away when they have any questions and while they are making there purchase decision.
Thanks

Twinkle Trolley
Pakistan
21 days using the app
August 16, 2024

Very good application
Support advisor is available 24/7
They managed me all sittings by sending me a collaboration request on my shopify store.
I recommend them
Keep going and thank you so much for all work you done

musclefuel
Qatar
25 days using the app
Dondy replied August 17, 2024

Thanks a lot really appreciate your feedback 🤗

September 4, 2024

The Dondy:WhatsApp Marketing + Chat app is great, and the Customer Service is even more impressive. I got helped by Tamir and he was amazing. Loved the experience.

Italian Deli Online
South Africa
About 2 months using the app
August 27, 2024

Very easy to use and sync with the store. It does exactly what you want when you're looking to incorporate a WhatsApp button into the store. It's perfect.

UBUD
Colombia
21 days using the app
September 28, 2024

App is free to use, with unlimited usage, very fast responding from the customer support, definitely a 5 stars

Mi Car Rental
Malaysia
About 2 months using the app
August 24, 2024

I have a great experience with this app and the support team is very responsive at any time.

kadoonpro
Saudi Arabia
5 months using the app
September 27, 2024

Great tool!! And fantastic client services. Fakhrul was been incredible. He has been helping to me in all moment.

BetterLife MX
Spain
About 1 month using the app
September 4, 2024

5* support, great automation system. Loved it.

Bazar Tropical
Colombia
26 days using the app
September 15, 2024

this app is a must have for any shopify store, the recovery rate is much better than email or sms.

the support are very friendly i recommend everyone to try it!

דיל ישיר
Israel
3 days using the app