Reviews (908)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through WhatsApp, noting its seamless Shopify integration and features like automated abandoned cart messages. They appreciate the user-friendly setup and fast, secure performance. The support team is also praised for their quick and effective responses. Merchants credit the app with improving customer service, increasing order values, and boosting revenue.

October 22, 2024

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

My Store
Pakistan
21 days using the app
November 22, 2024

Exactly the app I was looking for!
First of all the support is amazing, I was guided in zoom meeting on the app and how to set everything with the best practice.
And for me as owner of ecommerce store it was exactly what im looking for! Amazing ROAS on my campaings and on automated messages for abandon carts or other segments.

This app is exatcly what every store owner needs

אמילי הלבשה תחתונה - Emelie Lingerie
Israel
21 days using the app
September 30, 2024

It is a great tool. It has everything I needed for my website. And the customer service is excellent and fast.

jamesandstevenmx
Spain
10 months using the app
December 1, 2024

Dondy is an app that has been bringing me several thousand euros in additional revenue per month since I installed it. And above all, the customer service is absolutely exceptional, always extremely responsive, and very generous with advice.

ZIGA. Tel Aviv
United Kingdom
13 days using the app
November 26, 2024

Thank you for sharing this APP, it works great, now I choose the free plan, because my store still under creating, but I have a good feeling about it. maybe someday we will choose premium plan or others, couldnot confirm right now.

My Store
China
4 days using the app
October 12, 2024

This application is truly impressive! It works very smoothly and is incredibly easy to use. The user interface is intuitive, making it simple to connect with customers without any hassle. It has significantly improved my communication and engagement, allowing for faster responses and seamless interaction. Overall, a highly efficient and reliable tool for anyone looking to manage customer relations effectively.

Artsy Store
India
28 days using the app
November 21, 2024

Works great, and they have incredible customer support. I was looking for a long time for an app like this. I recommend it.

The Frenchie Co
United States
3 months using the app
October 11, 2024

So far have no issue using this add-ons in my website. Thanks for creating this Or.

BalanceLiving
Australia
About 2 months using the app
November 17, 2024

I'm very impressed with this company’s service. Their customer support is excellent always attentive and ready to assist whenever needed. Additionally, the app they offer works flawlessly: it's fast, efficient, and super easy to use. It makes everything much simpler, and I haven’t encountered any issues while using it. I highly recommend their services for the quality and care they put into every detail.

Lisstology
Ecuador
2 days using the app
November 7, 2024

Worked very well for us.
The support is top notch and very responsive and courtous.
Will recommend

MountMiller
India
9 months using the app