Reviews (778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and communication via WhatsApp, noting its positive impact on customer satisfaction and conversion rates. Features like abandoned cart recovery are especially praised for boosting sales. The app is easy to install, integrates seamlessly with Shopify, and offers customizable design options for brand alignment. Its reliable performance and user-friendly interface support direct, instant customer communication. Customer support is responsive and available 24/7, ensuring merchant satisfaction.
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I have been using this app for almost 30 days, The customer support they are providing is appreciative. They are still improving some missing features time to time.
They still need to improve few things like:-
*Customer should have option to send campaign instead of contacting their support team every time to add extra buttons.
*GIF option should be added in the campaign.
*They only take data from shopify triggers, if customer is using different app for checkout they can't track it and still sends whatsapp abandoned checkout messages to the customer who successfully placed the order.
Fantastic App! The technical support and customer service are unparalleled. They are incredibly patient and supportive, genuinely aiming to assist you in boosting revenue. I’ve been extremely impressed with the results so far.
Chaty made it unbelievably easy for our customers to get in touch with us through multiple messaging services— including WhatsApp, Messenger
Not only was it done in the time it would take to pour a glass of water, their customer support has been nothing short of amazing (thank you, Dandy!).
If you're looking for a way to make it easier for website visitors to contact you, I can't think of a better solution out there.
Great customer service, really patient. They help me to set up everything. I gave 4 stars because they miss some features I looking for. They told me very soon we will have access to the features I'm looking for as(edit the whatsapp automation abandon cart, send more than one messages...)
Meanwhile, everything seems good right now and help a lot, I'll be right back to give 5 stars
Overall user-friendly design, making integration a breeze. It's perfect for users of all levels, offering simplicity and efficiency. A top choice for WhatsApp integration.
It is recommended for all new developers it is easy and accessible subscription is little bit more expensive but overall the app is good
Seamless integration and setup. It helps with clients when they require special attention and when you want to turn potential customers to actual customer.
Very clean, simple, and super effective app.
Excellent app! easy and simple to use. I recommend.
This is the app we begineer e-com emergers need as it enhances the relation b/w buyers and sellers .. Thanks dondy whatsappp !!!